Beautiful hotel, comfortable beds! Good wine!

From the moment we drove up to the hotel, the service was impeccable. All the staff from concierge, to reception, to the bar staff and restaurant staff were well mannered, well trained and welcoming. The rooms were spacious and comfortable. The food, wine and cocktails in the restaurant were excellent. We have stayed in other Dakota Hotels around the country and we have had similar experiences in each one. It’s a great hotel group. The only thing I would suggest is to have bathrobes and slippers already in the rooms, rather than having to request them.

The Dakota is a great place. It's comfortable, well-appointed, with pleasant, helpful staff. It makes a lot more out of its bar than its restaurant, however, which gives a clue as to what sort of clientele the hotel aims for. I found the service in both the restaurant and the bar realllly slow. Other than that, it was a great stay.

The rooms are amazing The Reception desk is under manned _ long queue / wait, both on checkin and check out. Staff is unfriendly, they clearly don't enjoy their job

The rooms were very nice, clean and well furnished. Staff were very friendly and professional. Location was ideal.

Terrible service

Amazing hotel, 4th time staying. Will definitely be back.

Love the room

Was just okay.. wouldn’t stay again especially for the price. Only good thing was the location. Man on the reception when checking in was very rude. I rang down and asked for a straw I waited 30 minutes before just going down to the bar and getting my own, the initial one I requested never arrived. There’s absolutely no food on room service in the evening which is crazy to me. I genuinely don’t know how it’s got 4.7 stars. 3 is generous to me, it’s a 2.5 in my opinion.

Amenities were not good. Broken biscuits. Very small shampoo bottle and only one. Breakfast was tastless

Great check in ! Staff was very customer service oriented. Will recommend to anyone!

Room was very clean, bed was comfortable, staff were very courteous and polite

The room was great very clean and comfortable.

On top of being a really

We had a lovely welcome from Amy. The room was nice though the bed a little soft for my liking. When we went to bed at midnight there was a constant drone that we couldn’t locate and it turned out to be a maintenance room above ours (room 716). We spoke to reception and they moved us to a room lower down which was much quieter though the noise from outside was louder.

Attentive staff and excellent amenities

Fantastic hotel, staff were very professional & helpful

Very clean room. Staff very friendly and efficient. Would highly recommend.

Yes

Lovely room upgrade when we arrived, staff were very attentive and always on hand, great vide in the bar and excellent breakfast in the morning