Given a handicap room which was not requested. Told checkout was 10am. Other guests had noon checkout Told it would cost us extra for noon checkout. No explanation. Excessive price for breakfast. Won’t stay at this Hilton again

I would like to say The staff was excellent very friendly and helpful The hotel rooms were excellent clean The hotel view was amazing I loved the location it was perfect A big thank you to all there services

Exceptional service and the room was very spacious and clean good views too !! they even provided a bed and biscuits for the dog … staff are always friendly and willing to help …. The hotel looks modern and very well looked after ! We a million percent recommend this hotel and we will be back

Clean rroom friendly staff

The property was cleaned and neat. The staff was wonderful and helpful. I love that they had a taxi button that we could just say could you get us a taxi and they press the button and it’s taken care of. The restaurants breakfasts were good and the bar was nice with plenty of choices.

Always delivers. Great property with great staff. Jennifer was super and really helpful with Hilton Honours account.

Clean room, polite and nice staff. Peaceful/Serene vibe The gym, spa and pool were great additions

We booked executive rooms which where quite disappointing, water was 1 bottle poured from a tap and not even refrigerated, there was limited choice of tea bags and not even a biscuit to go with it, food in resturant for dinner was under cooked and had to be sent back, second one wasnt much better, then had bad stomach next day, internet in 1 of the rooms kept cutting out as did TV, for price paid (not cheap) expected much better quality. Beds are comfortable, pillows are great, spa was lovely and staff where exceptional expecially two women on reception. Although we would not return as have stayed in better hotels for less money it is a comfortable hotel and the staff make it.

We didn’t know what to expect when we arrived. The first impression is important. The lobby was open and beautiful. The staff were attentive, cheerful and helpful. The room was a bit small but it sufficed got my wife and me. It was quite tidy. The bathroom was nice but I give the shower water pressure at B. My wife gave it a C. Breakfast buffet was excellent. Because of its location far from city Centre, we chose to eat dinner there most evenings. We were happy.

The staff was friendly and helpful, and the breakfast was decent. There was also a very nice relaxation area with a pool and saunas.

Great hotel, close to airport in a very nice area.

Staff were very friendly

The room and the bathroom was very well appointed. However the parking situation left you parking in an underground garage with quite a bit of a walk to the front of the hotel. After you leave the hotel you need a four digit code to get into the parking garage which we weren’t given and thankfully had to rely on another guest getting into the garage so we could get back to our car. We also ended up ordering room service. The food was excellent but even though I charge it to the room the front desk consisted on me coming down at 9 o’clock at night to pay with a credit card when I was trying to get to sleep for a 3 AM departure. When I went down to pay they said oh it’s no problem we can just tack it onto the parking fee. Very disappointing would not go back there again

Great selection at breakfast. Super comfy tooms. Great facilities

Brilliant stay due to the excellent staff and lovely clean hotel. Would highly recommend.

Great modern clean hotel and rooms. Pool facilities and breakfast were excellent

Room very clean, spa relaxing and breakfast superb. The wait for our dinner was unacceptable. We sat down just before 8pm and after asking twice where our food was it arrived at 9:15pm. To be fair the drinks bill was reduced to nil as a goodwill feature due to the delay. The staff in the dining room were very good. Also if you have an EV you may not get access to the charger as there was only one. It does say in the promotions info that there are 10 in total but they are in the main for the PJ events. Disappointing and I had to go elsewhere to charge my car. Overall a good experience.

Parking is next non existent and we had to spend £29 to park in the open parking. Nearly impossible to get served at the bar as overworked and not enough bar staff.

Great hotel when seeing a gig. Room spacious and clean. Enjoyed the Spa. Food was nice but expensive. G&T was over £14 (with service) - ouch! They just assumed we wanted a double. Long queue in the morning for breakfast and one small self service coffee machine which regularly ran out of milk and coffee beans etc. Loved the honey!

Leisure facilities excellent