ANSA Hotel Kuala Lumpur

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Overall Ratings & Reviews ANSA Hotel Kuala Lumpur

Traveloka (5,080)
Other sources (996)
9.1
Exceptional
From 5,080 reviews
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Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.5

Service and Facilites

9.1

People often mention about ANSA Hotel Kuala Lumpur
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Distance to City Center (139)
Accessibility (129)
Surroundings (126)
Bedroom (125)
Staff Friendliness (123)
Room Space (117)
Bathroom (109)
Hotel Area (94)
Ambiance (93)
Family Friendly (82)
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Traveler Reviews ANSA Hotel Kuala Lumpur

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Customer reviews
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Room is big. Will surely come back. Location is good.
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed the spacious room and found our location convenient and well-situated. It is especially rewarding to hear that you will surely come back — your kind words truly mean a lot to us. We sincerely look forward to welcoming you again for another pleasant stay at ANSA Kuala Lumpur. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Good, strategic location and close to the city center
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for your positive feedback. We are delighted to know that you enjoyed our strategic location and convenient proximity to the city centre. We truly appreciate your kind support and look forward to welcoming you back for another pleasant stay at ANSA Kuala Lumpur. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very strategic location, very close to the shopping center, just walk, clean.
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1 people find it helpful
Accommodation's Reply
17 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed our strategic location and found it convenient to be within walking distance to the shopping centres. We are also pleased that our cleanliness met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another pleasant stay at ANSA Hotel Kuala Lumpur. Best Regards, Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
s***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Pros: Quite comfortable, close to the MRT, mall, and Transum. It was a bit noisy because there was a festival right in front of the hotel, so it was understandable. Cons: - The toilet and bathroom layout was very odd. There were two opaque doors facing the bed, which made us uncomfortable. - The northern entrance to the hotel, closest to the MRT, closes at 10:00, so if you return to the hotel after that time, you have to walk further to the east entrance. - There are no power outlets near the bed, only on the desk. Please provide more power outlets.
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Accommodation's Reply
11 May 2026
Dear Guest, Thank you for sharing your detailed feedback with us. We are pleased to know that you found your stay comfortable and appreciated our convenient location near the MRT, shopping malls, and TRX area. We sincerely apologize for the inconvenience caused by the festival noise during your stay. As the event was held nearby, we understand it may have affected your overall comfort, and we appreciate your kind understanding. We also value your comments regarding the bathroom layout, the access to the northern entrance after 10:00 PM, and the limited power outlets near the bed. Your feedback is very important to us, and we will certainly share it with the relevant team for future improvements and consideration. Thank you once again for staying with us. We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Amarpreet Kaur General Manager Ansa Kuala Lumpur
Sonny S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice hotel.. Great location. Surely will come back.
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Accommodation's Reply
07 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
A strategic hotel near MRT station, Pavilion, Lot 10, lots of food around the hotel, the rooms are quite spacious, basically it's really good... The staff is helpful, friendly, there is a hotel deposit and don't forget there is tax too.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very strategic location, near Lot 10, Pavilion. I've stayed here several times.
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Accommodation's Reply
07 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Wirawan S.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Nice place... Strategic.. and close to everywhere... If I go to KL I will definitely stay again at ANSA Hotel.
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Accommodation's Reply
01 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
A hotel that is literally steps away from Lot 10 and the Pavilion. The room was comfortable, clean, and quite spacious. Less noisy. Definitely will come back.
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Accommodation's Reply
27 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Want to share the video but can't.. but everything is good.. clean
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1 people find it helpful
Accommodation's Reply
01 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Heri R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's nice to bring all the children close together.
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Accommodation's Reply
14 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
m***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Wonderful place, nice people, great place.
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Accommodation's Reply
14 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Irma P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is really nice, super duper strategic
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is friendly and the cleaning service is very good and clean.
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Accommodation's Reply
14 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Overall aspect of this hotel ok, especially the location👍
1 people find it helpful
Accommodation's Reply
12 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
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John N. C. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Location is very nice, close to food and shopping center. BUT I had a very bad experience where the AC was not cold after 6 hours from check-in, asked them to check. When I got back after 2 hours, still not fixed. Waited till 11:30 midnight and got a bad response from the Duty Manager that has bad customer complaint handling. I'm done with this hotel, not recommended at all.
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location in the heart of Bukit Bintang, with easy access to the Bukit Bintang MRT Station and Bukit Bintang Monorail Station. It’s great to know that nearby attractions such as Jalan Alor and Pavilion Kuala Lumpur added to your stay experience, and that the proximity of MRT Exit D made your travel even more convenient. We truly appreciate your kind words and look forward to welcoming you back again soon. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
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sity r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
The hotel area is close to everywhere, right in front of the Pavilion, the quality of the bed/mattress has been poor for a long time, it needs to be replaced.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest: Thank you for your feedback. We’re glad to hear that you appreciated our convenient location right in front of Pavilion. We sincerely apologize for the discomfort caused by the mattress. Your comment is well noted, and we fully agree that maintaining a good quality bed is essential for our guests’ comfort. Please be assured that we are currently reviewing this matter and will take the necessary steps to improve and replace the mattresses accordingly. We truly appreciate your valuable input and hope to have the opportunity to provide you with a much better experience in the future. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice hotel, near Pavillion, we will come back
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Overall, the hotel was okay. Strategic location, good facilities, and good cleanliness. The mattress was a bit too hard, perhaps due to the old furniture. Other than that, everything was fine.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our strategic location, facilities, and cleanliness. Your kind words are truly appreciated. At the same time, we sincerely apologize for the discomfort you experienced with the mattress. Please be assured that we will consider your comments as we continuously work on upgrading our rooms and improving guest comfort. We hope to have the opportunity to welcome you back for an even better stay in the near future. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Jenni
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The reception staff are friendly and the luggage storage staff are friendly, the rooms are also spacious but a bit noisy at night because of the many vehicles passing by.
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Accommodation's Reply
03 Apr 2026
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Number of reviews per page
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