I love the villa, the food during breakfast was perfect. I like the variety of options. I prefer ordering rather than buffet style. But the service is really slow during the check in. Instead of talking near or next to me, he talked across the table from me, like hello? And he explained in a complicated manner, repetitive when i needed it to be straightforward. I was already exhausted by being inside of my car for 4 hours straight just to reach alila. Some workers arent very friendly too, most were too cold, stiff and passive.