7.9
Pleasant
From 891 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.6

Meal

7.6

Location

8.3

Service and Facilites

7.7

People often mention about Sanur Agung Hotel
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Staff Friendliness (30)
Accessibility (29)
Ambiance (27)
Bathroom (26)
Bedroom (25)
Room Space (23)
Hotel Area (19)
Surroundings (18)
Wifi (16)
Family Friendly (15)
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Traveler Reviews Sanur Agung Hotel

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Customer reviews
G***n
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Leisure
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9.1
/10
Reviewed 3 week(s) ago
Family-friendly, quiet, and helpful staff. They loaned us a power cord and fixed AC asap. One thing that could be improved is a place to dry wet items.
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M***Y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
bathroom cleanliness was very bad. Smell stinky.
1 people find it helpful
P***a
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is old, the room is according to the price, you can't expect much, because the room is at the end so there is a side window so the room can be seen from outside so we used tape to cover the curtains, but the super staff was very helpful, asked for an extra bed and it was immediately prepared.
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2 people find it helpful
Caroko P.
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6.5
/10
Reviewed 6 week(s) ago
The pool was nice. But the room & bathroom not so good. There is a spider web when we enter the room and the sink is leaking. The A/C is noisy when we turn it on. If it's only for 1-2 nights stay and you are looking for a cheap accommodation, then you can consider this hotel.
2 people find it helpful
m***a
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Leisure
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8.4
/10
Reviewed 6 week(s) ago
The hotel is very close to Sanur Harbor, just a 5-minute walk. The hotel staff is not very friendly, the towels still smell a bit, and there is no bellboy service. Thank you, Agung Sanur Hotel 🙏
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3 people find it helpful
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Flora A.
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6.8
/10
Reviewed 7 week(s) ago
For the owner, please, if you don't ask for the room to be cleaned, never let your employees in. Some of my belongings are missing, even though they cost 600,000, they are expensive for me.
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3 people find it helpful
T***s
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Leisure
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7.9
/10
Reviewed 8 week(s) ago
Very close to Sanur Harbor, 5 minutes walk so you don't have to worry about being late to Nusa Penida, it's worth it for transit to Nusa Penida.
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1 people find it helpful
a***l
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Leisure
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5.8
/10
Reviewed 8 week(s) ago
we stayed in room 219, the door to the bathroom was broken, when defecating the smell went back into the toilet, maybe the drainage pipe was problematic and it was quite disturbing, so the toilet had to be closed / not used first with the ventilation turned on for at least 30 minutes so that the smell would disappear. bar soap and shampoo as amenities but without toothbrush and toothpaste the location is close to Sanur beach and Sanur harbor, so it's easy for us who want to go to Nusa Penida to access
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1 people find it helpful
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Duy T. D.
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Leisure
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5.0
/10
Reviewed 10 week(s) ago
- This is the second worst hotel after SRI KANDI INN (KUTA) that I have ever booked on Traveloka. I booked a price for 3 people but there was only 1 small bed, how could I sleep, the toilet was really dirty and shabby, it was terrible and I didn't dare to use it, the accommodation was very shabby and extremely bad, it was like a haunted house, it was the most horrible experience in my life of renting a hotel and it wasn't cheap and they didn't even give me a refund, it was really terrible. There was no electric kettle, refrigerator, shampoo, and other necessary items.
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3 people find it helpful
Guest
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9.7
/10
Reviewed 10 week(s) ago
The Hoya room is huge. I like the design, the detail of it.
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N***a
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, I asked for an early check in and was given one because the room was already empty, and the room was really nice and clean. I stayed for 2 days after playing, it turned out the room had been cleaned. It's really good, thank you
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1 people find it helpful
I***d
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Transit
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9.4
/10
Reviewed 13 week(s) ago
The place is convenient for transit to Nusa Penida, near the harbor, Sanur Beach, restaurants, etc. The hotel rooms are good, the price is affordable.
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2 people find it helpful
K***y
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8.4
/10
Reviewed 14 week(s) ago
Strategic and comfortable location, only the staff is not very friendly.
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2 people find it helpful
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HILMIAH
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Leisure
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10.0
/10
Reviewed 14 week(s) ago
Sanur Agung Hotel is highly recommended for accommodation for bakcpekers or friends who want to travel around Sanur beach, because the distance of the tourist location can be reached just by walking, the price is also very affordable aka cheap_ if you go to Sanur, just book directly at Sanur Agung Hotel before running out of rooms. because this hotel is never quiet and is always full of visitors or foreign and local tourists.
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2 people find it helpful
a***i
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Leisure
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5.4
/10
Reviewed 15 week(s) ago
The room provided is very inadequate like a warehouse. The AC is not working, the room is stuffy, the bed sheets are also not clean. The bathroom flush does not work, the hot water does not work. Very disappointed to stay here.
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2 people find it helpful
Zud Z.
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Leisure
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9.7
/10
Reviewed 17 week(s) ago
Comfortable and clean. Been here 3 times.
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3 people find it helpful
S***o
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8.1
/10
Reviewed 17 week(s) ago
The hot water doesn't work properly, and there are no facilities such as water and a water heater.
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3 people find it helpful
C***i
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8.5
/10
Reviewed 18 week(s) ago
The place is comfortable and clean, the location is strategically close to Sanur Harbor.
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L***a
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5.3
/10
Reviewed 18 week(s) ago
in the morning the toilet could not be used, so my husband and I reported to the receptionist. after checking, they said it was leaking due to my and my husband's actions and were told to pay 350-500. did the hotel not think that if I was wrong, there was no way I would report it. until my husband went to the toilet, he still had to go down the stairs. wow, this hotel is not recommended. old hotel with poor facilities and dirty rooms
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5 people find it helpful
S***n
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Leisure
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6.4
/10
Reviewed 19 week(s) ago
The hotel is old, got a room with the AC not working, complained to the front desk but was ignored (they are old) who paid attention to the guys, finally because the AC was hot we moved rooms. The AC was cooler but leaked 🤣🤣🤣 It's true that there is no one who is right
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4 people find it helpful
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