Overall Ratings & Reviews Aston Tropicana

Dear Valued Guest, Thank you for your positive review. We are delighted to learn that the friendliness of our staff, the cleanliness of our rooms, and the excellent service provided by us have left a lasting impression on you during your stay at the Aston Tropicana Hotel. Reviews like this motivate our entire team to continuously maintain and improve the quality of our services. We look forward to welcoming you back on your next visit. Best Regards, Yaya S. Moechtar, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you felt comfortable during your stay, enjoyed the views, and were satisfied with the cleanliness of our hotel. Guest comfort and satisfaction are our top priorities, and feedback like this motivates our team to continue providing the best service. We look forward to welcoming you back to Aston Tropicana Hotel in the future. Best Regards. Yaya S. Moechtar, General Manager

Dear Valued Guest, Thank you for sharing your kind review. We are delighted to hear that your overall experience was positive and that you are considering staying with us again in the future. Your satisfaction is our priority, and it is always encouraging to receive such feedback from our guests. We truly look forward to welcoming you back to Hotel Aston Tropicana and providing you with another pleasant stay. Warm regards, Yaya S.Moechtar General Manager

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced with parking during your stay at the Aston Tropicana Hotel. We understand your disappointment and appreciate you taking the time to share this. Parking is limited in certain situations, and there are special reservation policies for specific guest needs. However, we will review these procedures to be fairer and more transparent for all guests. We will forward your feedback to management for future evaluation and service improvements. We look forward to welcoming you back and providing an even better experience on your next visit. Warm regards, Yaya S. Moechtar, General Manager

Dear Mr. Adhityo W, Warmest greetings from ASTON Tropicana Hotel Bandung! Thank you very much for choosing to stay with us during your weekend staycation and your friend’s wedding, as well as for sharing such a detailed review of your experience. We are delighted to hear that you enjoyed the warm welcome from our receptionist, the spacious and cozy room, our laundry service, the variety of room service menu, as well as the diverse and enjoyable breakfast buffet. At the same time, please accept our sincere apologies for the inconvenience you experienced with the creaking floor, limited TV channels, slow internet connection, and the treadmill condition at the gym. Your valuable feedback has been shared with the respective departments to ensure immediate improvements and better experiences for our future guests. We truly appreciate your constructive comments, as they help us continuously improve our facilities and services. We are glad that overall you had a good stay and enjoyed our strategic location in the Cihampelas area. We look forward to welcoming you back in the near future and providing an even more pleasant experience. Best regards, Yaya S. Moechtar General Manager

Dear Valued Guest, Warm greetings from Aston Tropicana Hotel Bandung! Thank you for your positive review. We are delighted to hear that the friendliness and helpfulness of our staff, along with the hotel's proximity to malls and cafes, made your stay comfortable. Feedback like this greatly motivates our team to continue providing the best service and maintaining the quality of our hotel facilities. We look forward to welcoming you back on your next visit. Sincerely, Yaya S. Moechtar, General Manager

Dear Ms./Mrs. Dince F, Thank you for your positive review. We are pleased to hear that our friendly staff and strategic location in front of Ciwalk made it convenient for you to walk to eat or shop. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Yaya S. Moechtar, General Manager

Dear Mr. Emanuel E. A, Thank you for your positive review. We are pleased to know that you enjoyed the strategic location of Aston Tropicana Bandung and were satisfied with our comfort and standard of service. We look forward to welcoming you back for an equally enjoyable stay on your next visit. Best regards, Yaya S. Moechtar, General Manager

Dear Ms./Mrs. Hilda J. I, Thank you for your positive review! We are delighted to hear that you enjoyed your stay and loved our central location. Guest satisfaction is our priority, and comments like this really motivate the entire team to continue providing the best service. We look forward to your next visit to Aston Tropicana Bandung! Best regards, Yaya S. Moechtar, General Manager

Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you felt comfortable and at ease during your stay, and that you enjoyed our food and service. We look forward to seeing you again at Aston Tropicana Bandung for another enjoyable experience on your next visit. Best regards, Yaya S. Moechtar, General Manager.

Dear Valued Guest, Thank you for sharing your experience at Aston Tropicana Bandung. We are delighted to know that you were satisfied with our hotel's strategic location and the friendly service from our team during your stay. We look forward to welcoming you back for another pleasant stay on your next visit to Bandung. Best regards, Yaya S. Moechtar, General Manager

Dear Valued Guest, Thank you for sharing your experience while staying at Aston Tropicana Bandung. We are pleased to hear that you were helped by the friendliness of our staff during the check-in process. However, we apologize for the inconvenience regarding the room availability that did not match your reservation. This is our concern for evaluation and improvement so that in the future we can ensure room availability according to guest requests. We look forward to welcoming you back with an even better experience on your next visit. Warm regards, Yaya S. Moechtar, General Manager

Dear Mr. Sumaryanto B. R. Thank you for your feedback and trust in staying at Aston Tropicana Bandung. We are pleased that you enjoyed our facilities and services, and we have also noted your feedback regarding the breakfast menu to make it more varied. We will forward this feedback to the relevant team for evaluation and development of menu variations to meet guest expectations on your next visit. We look forward to welcoming you back for a more satisfying breakfast experience on your next visit. Best regards, Yaya S. Moechtar

Dear Valued Guest, Thank you for sharing your positive experience with us at Aston Tropicana Bandung! We are delighted to know that you found our hotel's location close to the city center to be convenient during your stay. We hope this experience makes your visit to Bandung even more enjoyable. We look forward to your next visit for another comfortable stay with us. Best regards, Yaya S. Moechtar, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Aston Tropicana Bandung. We are pleased to know that you enjoyed our strategic location in the city center, close to Ciwalk, surrounded by culinary options, as well as our sizable swimming pool and the hotel's cleanliness. We also appreciate your feedback regarding the variety and taste of our breakfast menu. We will share this with the relevant team for future evaluation and improvement to ensure your breakfast experience is even more satisfying on your next visit. We look forward to welcoming you back on your next visit to Bandung. Best regards, Yaya S. Moechtar, General Manager