The AC cannot be adjusted, the room temperature becomes quite hot.

Good for stay, close to town, spacious rooms

Always wanted to stay at Santika Surabaya

Good food and spacious hotel room

The staff is very friendly, and the place is also cool, so far so good.

The shower in the bathroom is not optimal and the hot and cold water settings are not very friendly.

Overall it's really good, but the TV is still an old version, not smart/Android, so it can't use Netflix.

Friendly staff service, clean rooms, delicious breakfast.

So luxuryy I likee thatt, I'm soo happy 🤩

overall is a good city center distance hotel, price and room was reasonable and fine. found out some of the amenities not as expected such as gym with very few equipment only

Hotel Santika Pandegiling Surabaya is a great choice for both business and leisure travelers, boasting an excellent 4.5-star rating and a strategic location in the heart of Surabaya's CBD. Guests praise the comfort of the spacious rooms, the cleanliness of the bathrooms, and the comprehensive amenities. Among its highlights are the varied and delicious breakfasts, particularly the nostalgic traditional dishes. The staff (GRO) are extremely friendly and responsive, even in handling special requests such as room changes. While check-in can sometimes take a while due to the large number of guests, overall, this hotel offers a pleasant, memorable, and high-value stay at an affordable price.

Satisfied staying at this hotel, the room is spacious, clean, breakfast food has many varieties... Thank you.

I was only able to check in at 4:30 PM. It should have been 2 PM. I was tired from being out of town. I waited 1.5 hours. There were few employees.

Although it's not a new hotel, it's clean and well-maintained. Breakfast is also quite delicious. Room amenities are also complete. Unfortunately, my deluxe room didn't have a hairdryer, which is very important for women. Otherwise, everything is complete. There's a refrigerator. Electric kettle.

The hotel is nice and affordable in the city. The staff is friendly and okay, but it just needs some maintenance because the hotel is quite old. Overall, it's okay.

The hotel staff was very friendly, the rooms were comfortable and spotlessly clean, especially the bathrooms, which were very well maintained. Thank you.

Staying at Santica Pandegiling was like the answer to all our family vacation dreams. Thank you, Santica... Keep up the good work 😊👍

So far so good, comfortable. Staff helpful. There was an AC leak, but the staff was quick to respond.

Overall good, comfortable, just a bit old but improvements are constantly being made, thank you for the hospitality.

Friendly staff, clean restrooms, and spacious rooms. Competitive prices for the amenities provided. Thank you.