The check-in time was very long, it took a long time, while my children were already sleeping in the car and the process took a long time, even though the transaction had been made via Traveloka. For breakfast, there was still food on the plate and I was still at the table, because my husband left while getting other food. It was very inappropriate to just take the plate away. The gym staff when I was in the gym room just watched me in the gym room and my child "his eyes while glancing eh approached me saying Ma'am the child is being watched for fear of being pinched. Even though my child was playing a spinning bike and I was in front of him, I also know what is dangerous / not for my child. The shower room also smelled musty, there was no fragrance, the room was not clean and smelled a bit musty. So far from other Cikarang hotels, this is the first time I have experienced something so uncomfortable like this.

Good service, varied food, complete facilities.

Very nice hotel with great breakfast

The gym is very complete, this is the second time I've stayed here... You can also just cross the street to the mall.

The staff is friendly, the service is good, and the location is strategic.

Will definitely be back. Overall, I really liked the room, the layout, and the atmosphere!

Our family's favorite hotel, everything is okay, close to Living mall, very strategic.

Satset message via app, thank God work and recreation become easy

Friendly, fast service and security that is always ready

Thank you for the service provided

The hotel staff was friendly and very helpful during check-in and check-out. The bedrooms were comfortable and clean. The food was varied and delicious. The swimming pool was nice and clean. I highly recommend staying at this hotel. Thank you.

Hello, Grand Zuri Jababeka! Thank you for helping me celebrate my husband's birthday by writing a greeting on the mirror. Bestttt!

Friendly staff, clean and comfortable rooms, delicious breakfast, strategic location, complete facilities

I ordered a deluxe double the first time and it had a bathtub, but this one doesn't have one, but it's okay, it's still comfortable.

The location is very strategic, close to the mall and a wide selection of food stalls. Suggestions include a playground for children. Wi-Fi is available, but there's no internet connection.

The location is excellent, close to the Living Plaza mall, with a clean swimming pool and clean rooms. However, the Wi-Fi was unstable, many of the room's power outlets weren't working, and there was no hot water in the morning when I took a shower.

First impression when I first entered the lobby, it was very luxurious, cool, fragrant, the lighting was okay, the impression was warm and luxurious. In the room, I was given a slice of cake, very impressive, the FDA waitress named Ms. Vivin was very friendly in handling check-in and check-out, the room was very clean, I would like to thank the roomboy who was in charge of cleaning the room 815, the room was very spacious and clean, the modern minimalist vibe was okay, the restaurant was spacious, clean and the food was very delicious, the main course was very good, but unfortunately the pastry texture was hard, the white bread, donuts, croissants, actually don't need a lot of variety, but if the texture is hard like a stone, it's wasteful, it makes food waste.

the staff was really friendly, accommodating, and welcome. the room was also comfortable and clean with the nice view of jababeka. the hotels location is strategist which is very accessible and close to any public places, its easy to go everywhere by walking because the distance is not far. so far the service is really nice!

The staff was very friendly and clean

The location is strategic, it's quite close to the haul location, but it's a shame the room isn't soundproof.