DJ
DWI J. A.
10.0
/10
Reviewed 3 week(s) ago
What a cozy and comfy place to visit. I have stayed here many times because it is one of the quiet places, from food and service and rooms with very complete facilities. But unfortunately, the last time I came here to celebrate my birthday, there was no complimentary for the celebration.
+5
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Accommodation's Reply
05 Aug 2026
Dear DWI J. A,
Thank you for taking the time to share your feedback and for your continued loyalty to Morrissey Hotel. It truly means a great deal to us that you have chosen to stay with us many times and consider our hotel a cozy, comfortable, and peaceful place to visit.
We’re delighted to hear that you consistently enjoy our food, service, comfortable rooms, and complete facilities. Knowing that we have become one of your preferred places to stay is the greatest compliment we could receive.
At the same time, we sincerely apologize that your birthday celebration did not meet your expectations. We understand how special such occasions are, and we’re sorry that we missed the opportunity to make your celebration even more memorable with a complimentary gesture. Your feedback is truly appreciated and has been shared with our team as we continue to improve the experience we provide for our valued guests celebrating special occasions.
Thank you once again for your kind words and valuable feedback. We sincerely hope to have the pleasure of welcoming you back soon, and we look forward to making your next stay—and perhaps your next celebration—even more memorable.
Warm regards,
Morrissey Team



