My friends money was stolen from our room, Staff were no help. They wouldn't allow us see cameras, management never even spoke with us only reception, they wouldn't even call the police told us to go report it ourselves so got no satisfaction. What they did tell ya was no-one had entered our room even doh the cleaner admitted she did. It was literally just 1 lie after another

So we stayed hear last week, I always for like 8years stay at this hotel and I never had a problem before. We left 1 day to go 2 the beach and when we arrived home my friends money had been stolen from our room. We told reception but got no satisfaction they kept just saying come back tomorrow/tomorrow. Wouldn't allow us see the cameras, and management didn't even come to see us. They said No-one had been in our room but admitted cleaning lady was, but she didn't clean our room so we questioned again why did she go in if she didn't clean. We asked them to call the police and they would not call them, said they didn't no them or have any number for police even doh the police station is 30seconds from the hotel. Told me if I want police go there myself, so I did. police went to hotel to request cameras and they said they couldn't access and didn't have passwords so they requested all information. Unfortunately we were leaving the following day as they dragged it out so long but police said they will still investigate and be in contact. After the police going there staff ignored us as we came into the hotel and while we were shopping my friend asked for a key for the room and they told her no she cannot have because we say people stole.... THEY DID STEAL. This had gave me a different opinion on the hotel because before this happened I used to really like staying hear, I book all my family to stay now this would make me think different. Very disappointed

Amazing staff and amazing

Loved it. Will go back again. I have been there 6-7 times. They are not perfect but always trying to improve. Much appreciated. Rooms are clean. Staff and Service so very good. Breakfast very very good. Can't ask for much more.

If staying here, book a room with a sea view. The sunsets are just amazing!! Had a bit of an issue with hot water the first night but that occurred in more than just our room and staff were on to it. Stayed 3 other nights without issue. Room was warm, quiet and comfortable. Bed was great! Would definitely recommend.

Was clean and staff was excellent

Clean room Beautiful upgraded spa Lovely breakfast

We requested a twin bed room and they offered us a full bed instead. After arguing with them, they were able to give us the correct one. Rooms are very small and carpet very dusty. We had to change hotels because we could not sleep because of allergies. Staff was not friendly except the one that was at reception. Breakfast was ok

Hotel location is great, staff very helpful and freindly, i would come again.

Great hotel very clean staff are very friendly and helpful great location only complain bed was very hard and i would prefer sheets instead of blankets as they are very heavy breakfast is very good will go back was treated very well

Brilliant location. Staff are so nice, and nothing is too much trouble. Pool area is on the roof with amazing views, towels are provided, pool is freezing and not sure if it gets warm enough in summer to get in. I had Breakfast every day, you need to like eggs if you want something hot. Staff are really nice and friendly. Rooms are adequate but could do with some drawers to put your underwear and tshirts in. Pillows need to be renewed, they are very lumpy and hard, I had to ask for softer ones, you can also get mattress toppers if bed is too hard for you. Cleaning staff are great, just ask and they will help if they can. Towels and bins are changed every day. Reception staff are friendly, and helpful. You can get coffee or alcohol and sitbout the front of the building and watch passersv by.

Nice location between strip and main town, awesome views to whole sea area. The location is great between old harbour, town, bazaar and new marina so plenty of options for dining. The room was a bit small for 3 but we went slightly cheaper knowing we'd eat out all the time. Breakfast was acceptable and burgers etc are good at the pool but we didn't eat in the main restaurant. Pool and loungers are on the top floor with even better views. Buses stop right outside so travel to other beaches and areas is very easy and the hotel staff will let you know what bus numbers etc. Beds were a bit hard but you can get a mattress topper if you ask (we only found this out when leaving). Staff are friendly as are most people in the town, enjoy x

Stay in Derici regularly. Lovely hotel and staff very professional. Always remember you.

Public areas, pool, terraces and dining areas were clean and modern looking. Staff were nice except for the receptionist on the first day checking in. He was grumpy and indifferent. Room was awful. We booked a triple room, but girly a standard room with a camp bed squeezed in. Very cramped. Decor was old and in disrepair. Bedside lampshades broken and stained. Curtains stained and the old carpet had a musty smell. Location was great but would not recommend for a family and certainly not 4 star accommodation.

Really convenient to be able to walk everywhere and not rely on taxis. All the staff are really friendly

Great place to stay if traveling to this city. The location is perfect to explore the area walking .

Very good location with bus stop close for . Ladies beach and just a short walk to bus stop for central bus station to explore the surrounding area's The staff are very helpful and the breakfast was very good lots of choice Would highly recommend

Only location was good .

The rooms were spotlessly clean and comfortable. Linens were clean but some were a little worn. Beds are firm. Common area carpet was worn and needs replacing but room was good. Sea view was spectacular, but on busy street so street noise should be expected. If that is an issue for you, bring ear plugs. Great view with balcony, great air conditioning. Overall great. I would stay here again.

the staff were extremely friendly and helpful...the room was enormous and superb value for money