The service was incredible, but the bed was one of the most uncomfortable I’ve slept on. Location and people couldn’t be beat, so hopefully they solve the mattress problem.

We chose a room to overlook the beach especially. The room was small but clean The bed was quite uncomfortable. We asked at the front desk if they could help improve and soften the extreme hardness of the mattress. They prompltly arranged for mattress toppers to be placed on the bed. This helped but overall it remained uncomfortable. One question is.....why charge guests for using a security safe? It's fixed in the wardrobe within the room? Why should a hotel guest be charged to use a fixed item? This does not make sense at all! Plus guests have to pay the front desk cash! To use a safe! Perhaps they will charge guests to use the television next? The staff made our stay extra special Michelly, was serving at breakfast, lunch. Always a smile 😃 Rodrigo was so professional and pleasant Another man greeted us at breakfast each day but didn't wear a badge, equally pleasant All staff were professional and spoke excellent English Nothing was too much trouble Edienne cleaned our room every day to a very high standard One more thing.....just a little thing .....2 people in a room Maybe treat them daily with 2 bottles of water .....one each as the bottle left was very small. Very expensive break for us in this hotel, so sadly its these teeny things that would please guests if implemented 😊

Beautiful hotel, good area and we like the breakfast.

The location and restaurant are excellent, however, this is a “bare bones” hotel. We had to pay a daily fee to use the room safe, a first for me, they provide no tissues, there was not even a Do Not Disturb sign to hang on the door, and no hand towels.

Bonito hotel. Muy cerca de la playa.

Great location, clean and new, beautiful view.

I liked the stay and convenience of the property location and the staff was very courteous.The property is beautiful and very well maintained. Wished they had outdoor cocktails service and lunch on the beach. However management wasn’t forthcoming in maintaining accountability for what was verbally promised and negotiated. There was no Honor in their Word!

We had a great stay here, easy access to the beach, great breakfast. The staff was really friendly and helpful. Clean. Really clean. We will go back.

Thank you for a wonderful stay. I wish we were able to stay longer!

Had no issues checking in. Service by all staff was exceptional for sure. Although, the hotel charges € 1.50 per day for the use of the safe. Honestly, when you are charging as much as they are, why be petty with such an insignificant amount. Bad PR. It should be free as well as at least a bottle of water.

Great views overlooking the beach and cliff. Restaurant is well priced Great access to the beach and has umbrella paid option

Fantastic customer service from start to finish. Nothing was too much to ask for. Very clean and presentable hotel with great facilities. Would highly recommend.

Hotel area is good Hotel is not new but rooms are modern The staff at hotel work very hard Breakfast good ! Overall a pleasant stay Only negative - indoor pool only Beach is beautiful but no chairs umbrellas unless you pay $15 euros #need to pay for safe in room ?

The cleaner took my friends jacket from our room: 427. We found out literally when we ordered a new account to the airport and there was little we could do about it at that time.

A lovely spot with immaculate service. I would stay there again if given the opportunity. Highly recommend the sea view rooms - magical!

Great hotel, beautiful restaurant with an amazing ocean front view. Parking onsite

Lovely hotel with beautiful views of the beach. Hotel has a family run vibe. Staff are just lovely. Short walk to Albufeira.

Great customer service, great location

Everything was well-cared for, staff were friendly and helpful, beautiful beautiful grounds!

Beautiful location on the beach. Short walk to old town. Short taxi ride to Marina.