The hotel is situated away from the centre of Brussels, but is well served by a direct bus to Grand Place, or by a tram service with one change to Central Station. Travel tickets are available from the reception. The reception staff were very helpful and spoke English, always willing to assist with any queries. There are various restaurants and cafes/bars/ shops around the hotel, so although it only served breakfast, there is no shortage of places to eat. You can also order 'take-in' food to eat at the hotel.