The hotel is very close to Braga, just a short walk across the street. The location is nice, and the staff are friendly. However, I was disappointed twice, even though it was my first time at this hotel. The check-in time was 3:00 PM, but I arrived at 2:40 PM. So I didn't mind waiting because it wasn't check-in time yet. I was also given a voucher for afternoon tea. At 3:00 PM, I asked again, and the room was still being cleaned. I booked three rooms here, and only one was ready. Around 3:40 PM, I asked again, and the room was still being cleaned. At 4:00 PM, I still had to wait a few minutes to check in. Is this how hotel SOP works? The room should be tidy before guests check in at 3:00 PM. They should have been able to rest right away, but instead, we waited for an hour with the kids getting impatient and tired. This is the first time I've stayed at a hotel and waited an hour even though it was check-in time. I wanted to let the kids soak, but the water in the bathtub was so dirty! As you can see from my photo, the bathtub looks dirty after I drained the cloudy water. Please re-evaluate this. Check it before guests use it. The hotel is comfortable and nice, especially close to Braga.