Not a very good stay for us. Beautiful hotel, and nice location. Several of the spa amenities were out of order (hot tub was cold, sauna wasn’t working, other things closed). Staff needs SERIOUS training in hospitality. Front desk staff was cold, and even rolled their eyes when we shared a problem with the room. Also, needs to figure out the parking for non-residents. Perhaps send a pin or something. We had no idea where to go. At checkout, there was a clerical error and they tried to charge us 165 Euros for the room that was already paid for. When we were taken back to our car, the driver asked for 10 Euros for parking. This should be taken care of at checkout so it’s on the receipt. Seems unprofessional for a four star hotel.