Dear Mr. Ke*n, Thank you for your review and feedback. We apologize if the limited parking space caused you any inconvenience. However, we are pleased to know that our staff were able to assist you with parking, making your stay more comfortable. We are very happy that your overall experience with us was positive. Your feedback regarding the parking space will be taken into consideration for our ongoing efforts to improve convenience and services for all our guests. We look forward to welcoming you back to Aston Manado in the future. Sincerely,

Dear G***t, Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you appreciated the friendliness of our Reception team, the comfort of our rooms, and the availability of hot water. However, we sincerely apologize for the inconvenience you experienced with the delayed pizza delivery and the breakfast items being served cold. We understand how disappointing it must have been to wait for more than an hour for your order, especially at such a late hour. We also regret that the temperature of our breakfast dishes did not meet the standard you expected. Your feedback has been shared with our Food & Beverage team for further evaluation and improvement, particularly regarding order handling, delivery time, and maintaining the proper temperature of breakfast items. We truly appreciate your honest feedback, as it helps us identify areas that need improvement. We hope to have the opportunity to welcome you back to Aston Manado and provide you with a much better dining experience on your next stay. Warm regards,

Hello R*y, Thank you for your wonderful review. We are delighted to hear that you were satisfied with the attentive service from all of our staff, from security and reception to housekeeping and the food and beverage department during breakfast. We were also pleased that the check-in and check-out process was quick and smooth. Your compliments inspire the entire Aston Manado team to continue striving for friendly, attentive, and excellent service to all guests. We hope to welcome you back in the future. Sincerely,

Dear Mr./Ms. Y*a, Thank you for your wonderful review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of your room, and the breakfast we served. Your compliments encourage our entire team to strive to maintain the quality of service and provide the best possible experience for all our guests. We hope to welcome you back to Aston Manado again in the future. Sincerely,

Dear A***a, Thank you for your wonderful review. We are delighted to know that you had an enjoyable stay with us and that your overall experience met your expectations. Your kind words and appreciation mean a great deal to our team. We are especially happy to hear that you plan to stay with us again on your next visit. We truly appreciate your trust in Aston Manado and look forward to welcoming you back for another memorable stay. Warm regards,

Dear Mr. Anthonius, Thank you for your wonderful review. We are delighted to know that you enjoyed your stay with us and appreciated our hotel, the friendliness of our staff, and the quality of our breakfast. Your kind words are truly appreciated and motivate our team to continue delivering the best experience for every guest. We look forward to welcoming you back for another enjoyable stay at Aston Manado. Warm regards,

Dear Mr./Ms. D*h, Thank you for taking the time to provide us with feedback. We apologize that the pillows in your room did not meet your expectations. We understand that quality rest is an important part of your stay, and we are very sorry for any inconvenience you experienced. We will share your feedback with the relevant team to use in our evaluation process to improve the quality of our facilities and comfort for all guests in the future. We appreciate your feedback and hope to welcome you back again in the future for an even better stay. Sincerely,

Dear Mr. M*d, Thank you for your wonderful review. We are delighted to hear that you enjoyed our hotel's central location, which makes it easy to travel around Manado. We are committed to providing comfort to all our guests. We hope to welcome you back again soon. Sincerely,

Dear Mr. Abdul, Thank you for your wonderful review. We are delighted to hear that you were satisfied with the service and assistance our team provided during your stay. We will share your compliments with all our staff to inspire us to continue striving for the best service. We hope to welcome you back in the future. Sincerely,

Dear Mr. G*t, Thank you for your wonderful review. We are delighted to hear that you were impressed with the friendly service of our staff and the hotel's convenient location near shopping malls and a variety of restaurants. Your compliments motivate us to continue providing the best service and experience to all our guests. We hope to welcome you back again soon. Sincerely,

Dear Mr. G*t, Thank you for your wonderful review. We are delighted that you found our hotel to be excellent value for money and that you enjoyed our breakfast. Your compliments motivate us to continue providing the best service and experience to all our guests. We hope to welcome you back again soon. Sincerely,

Dear Hana, Thank you for your kind review. We are delighted to know that you found our staff to be friendly and helpful throughout your stay. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you back for another enjoyable stay. Warm regards,

Dear Mr./Ms. J*s, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the faulty showerhead and slow water flow, which certainly did not meet the comfort standards we strive to provide for all our guests. We have forwarded your feedback to our engineering team for immediate investigation and repair. To resolve the issue quickly, we greatly appreciate your feedback and hope to welcome you back in the future for a better experience. Sincerely,

Dear Benny, Thank you for your wonderful review. We are delighted to hear that you were impressed with the friendly service and quick check-in during your stay. Your compliments encourage the entire team to strive for the best service and provide a memorable experience for all guests. We hope to welcome you back again soon. Sincerely,

Dear Mr./Ms. M*n, Thank you for your wonderful review. We are delighted to hear that you had a very pleasant experience during your stay with us. Your compliments and support motivate us to maintain and improve the quality of our services and facilities. We hope to continue providing the best possible experience for all our guests and look forward to welcoming you back again soon. Sincerely,

Dear Daisy K.H., Thank you for your wonderful and detailed review. We are delighted to hear that, after trying several hotels in Manado, you chose Aston as your best and most comfortable choice for your stay. This trust and appreciation means a great deal to us. We are also pleased to hear that you enjoyed our varied breakfast menu, especially the freshly prepared options with a wide selection of international dishes. Your appreciation for our breads, fruits, salads, and fresh juices will encourage our food team to continue maintaining and improving the quality we provide. Furthermore, we are pleased to know that you were comfortable in our spacious and cool Superior room, which met your expectations. Knowing that your preferred room was on the 7th floor is very valuable information to us, and we will endeavor to provide you with your chosen room on your next visit, subject to availability. Thank you for your feedback. Your support and trust motivate our entire team to strive to provide the best possible experience for all our guests. We hope to welcome you back to Aston Manado again in the future. Sincerely,

Dear Mr./Ms. G*a, Thank you for your wonderful review. We are delighted to hear that you were satisfied with the service and assistance our team provided during your stay. Your compliments encourage our entire team to strive for the best service and provide a memorable experience for all guests. We hope to welcome you back again in the future. Sincerely,

Dear Benny, Thank you for your excellent review and for your trust in choosing us for your multiple stays. We are delighted to hear that you enjoyed our amenities such as the sauna, fitness center, and smart TV with Netflix. We also appreciate your appreciation for the cleanliness of the rooms and the friendly service from our team. Your trust and support motivate us to continue providing the best service and experience for all our guests. We hope to remain your choice and welcome you back in the future. Sincerely,

Dear Mr. Faldi, Thank you for your wonderful review. We are delighted to hear that you were impressed with the friendly service of our hotel staff and the cleanliness of your room during your stay. Your compliments motivate us to continue providing the best service and experience to all our guests. We hope to welcome you back again soon. Sincerely,