The hotel staff were great. They provided excellent service. However, I'm really fed up with looking at fantastic photos of a hotel but when you arrive it's a completely different reality. The hotel is in need of serious renovation and development. On the website there's a 4 star sign outside but when you get thetr it doesn't exist. I think there should be a lae protecting us from havinh to contunue with a booking if the place is not acvording to what you see.

It is a good place

Some of the room are freezing cold it took me 3 days to change to a room with decent heaters.

They are amazing stuff and very nice place

Staff were fantastic, on reception, at Breakfast and in the bar. The staff made the experience for me. Lot of renovations going on, but the hotel needs an update. For value for money i would recomend this hotel.

Stayed one night, it was quality for money, room was clean, staff was very friendly, Air Conditioning was effective

was nice , warn welcome, the bar Abdulhakeem, was so nice

The hotel was not as described. The place was terrible. The room had no air conditioning, dirty and everything looked very outdated. Also, some of the rooms doors were wide open and prostitution was run from them.

The cleaning room is excellent, Miss Souad was very friendly. Breakfast room service is available only if you agree to pay a setup amount of 20dh. Other than that, the staff is friendly.

Clean rooms, great staff, breakfast included air conditioning. We arrived early but neverthe less we were given a clean suite with in 20 m8nutes of arriving. The staff helped us with navigation and taxi help. It was an experience i will never forget. The hotel has an old charm and situated in the heart of casablanca.

Nice place

Good

Good place

Great place

Throughout my stay the AC was not working and I changed rooms ... Also, WiFi was weak in the rooms, I had to be in lobby for a better connection.

The place looked run down and the staff would not work with us to return a list item or even send a receipt I requested multiple times. Stains on some linens and A/C didn’t work well in about 80% of the rooms.

I endend up not staying because the place was filthy. ask front desk to change the sheet and for them to clean the bathroom and instead he gave me another room which was worse than the first one. I would like my refund

Wonderful, helpful teams

Hôtel bien situé. Propre mais il y avait des fourmis dans la chambre et le bruit du monorails.

Not good hotel