Overall Ratings & Reviews Casa Santa Ana Hotel Boutique - Spa

Amazing Fabulous friendly staff made us feel ver comfortable

Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back.

Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.

Great location Great staff that was very kind and helpful. Very clean

The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it!

Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to.

We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it.

Clean comfortable room. Excellent breakfast. Nice rooftop pool.

Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city!

Excellent location, staff was awesome along with morning breakfast!

Amazing!

City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old

Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window).

Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back.

We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water.

Everything was perfect; location, facilities, and one special mention to the staff!!

Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay

Casa Santa Ana was certainly nice, but overpriced for what it is. I had spent the first two nights in Cartagena elsewhere for less money and everything about Casa Santa Ana fell short in comparison. It was really the little things that made a big difference, we didn't have any soap in the room? You had to pay for water, being that you can't drink the tap water I expected the hotel to provide drinking water (at least a bottle a day?) The WiFi didn't work for the first day we were there and it was in and out for the rest of our stay. The first day/night we were there it took 10-15 minutes to get into the hotel as you don't have a key to the front entrance and have to use the knocker on the front door (I'm pretty sure the buzzer was broken?). All in all I'd say your money can definitely go further elsewhere.

The hotel is located in more of a local area but within walking distance of the old town area. It is a restored colonial home. The hotel on request provided transportation to and from the airport. The hotel staff made a great breakfast and were very helpful in providing us with a one-day guided tour of the city. We felt perfectly comfortable walking around the area. It was a much more relaxed environment than the tourist laden old town area.

Good breakfast, clean, quiet hotel. Very lovely courtyard. Not all rooms have windows other than one in the door.