spa

2泊しましたが、夕食がバイキングで、2泊とも同じメニューだったのがとても残念でしたが、それ以外は満点です。

Very nice staff!! They are very helpful!

We throughly enjoyed our stay. Super, beautiful hotel, a great staff at the front desk, dining, entertainment was a big surprise. I wished we stayed day or two longer. I would return again when opportunity arise. Thank you all to Sakurai. A Five Star and beyond.

Beautiful property, clean, and friendly staff. Their onsen is one of the best. They have everything you need so you don’t really have to leave the property if you didn’t wantIt is walkable to Yubatake, but they also provide a free shuttle.

Nice rooms, good transportation, friendly staff

Excellent!

It was a fantastic stay with a hotspring bath house included inside the hotel for the guest. Plus the buffet was delicious and amazing.

We were greeted on arrival by the nicest staff. The lady that was in charge of showing us around was so sweet and informative. She gave us all her recommendation's for an excellent visit to kusatsu and they did not disappoint! We enjoyed the onsens, the new lounge, the drum show and the food! We had so much fun!

My husband and I had such a good experience in this hotel. Love the buffet choices and massage services there, great value 👍

Greetings & services upon check in & ck out was super. The rooms were clean & big & had lots of space. Cute short entertainment in the evening. The buffet that’s included was just okay. Nothing special. I would prefer the traditional Japanese meals for the experience but we weren’t given the option to choose upon booking online. Only thing I would complain about is the slippers for small size 5 feet were not available so walking in big slippers hurt my toes & no baskets to bring to the onsen when I see some other women carrying it. Not sure if they were missing from the room.

They are very patient and all employees have translator machines, they allowed me to check in early and take my bag to my room so I could walk around town. They got me a large yukata and food is wonderful. Room was clean and had extra futons for 5 more people, and the private onsen in room was amazing. Would go again someday

The rooms were very large! The traditional Japanese beds were very comfortable. The room had two toilets which was pretty interesting and useful. The onsen water quality and temperature is excellent. The breakfast and dinner buffets had an excellent range and selection of delicious and well prepared food.

2回目の利用でしたがとても気持ちよく快適に過ごせました！ビュッフェも最高です！別湯がお気に入りです！

楽しかった

温泉は最高に良く､食事の質も大変良かったです。また利用したいと思います。

施設、部屋は綺麗 もう少し何かプラスがあれば、差別化できる 食事一品一品は、今まで泊まった宿でも一番 品揃えがもう少し欲しかったが 夜のドリンクは少ない

広くて豪華な造りだけではなく、清潔さがありました。また温泉やビュッフェの質が良く素晴らしかったです。

温泉がとても良いと思います。ビュッフェはメニューも多く、特にステーキには満足しました。部屋の温度調節ができない点が、暑がりの人には難点です。ホテル周辺への観光は便利です。

とっても