Overall Ratings & Reviews Hotel Sherlock Holmes & Khana Restaurant 200 m Gondola to Hasliberg Ski

The guest card was not provided. The breakfast was OK, but below the standard of most Swiss hotels. Tiny kettle in room, but no cups or teabags. When we asked for these,the request was ignored.

Everything was nice, except the air conditioning doesn’t work.

The theme of Sherlock Holmes. Clearly the new owners don't even understand/ care about Sherlock Holmes. The rooms were average. With nice views. Very hot no AC. Booked renting an apartment but told we can't eat in the room, though there's a table and chairs in the room. Breakfast was 7-9 though when booking was to 10:30. The hrs that are posted for front desk changed daily, most often no one there. The phone in room was plugged in but no dial tone. Couldn't call front desk. Was told what table we could and couldn't eat at breakfast. Tried the restaurant for dinner and had to leave. Was ignored other than to have them tell us both tables we sat at were reserved. But no sign said that. Then sat at other table and was ignored. For 15 min no one even looked at us. So left. Sad, as it has potential.

Cannot believe such a poor and out-dated hotel is that price even if considering premium over-charged in Switzerland.

Everything was great with the hotel... except AVOID the restaurant. The food was fine, but it was 2x the price it should have been. For $30 swiss francs, I got a plate of mostly rice with a little chicken tikka on top. I also had to pay extra for naan which was not fresh. We were the only people in there and there no chance they made everything we ordered from scratch based on how fast it came.

Hotel location is perfect, however the breakfast items were very poor, they don’t consider other nationalities coming in the hotel and they have different tastes of good, also the receptionist is not available after 6pm which is very weird

Proprietor was very helpful and kind

This hotel was a gem. It was quiet, comfortable, and convenient. The staff were all friendly and helpful. Our room had a view of the Reichenbach Falls, which were lit up at night. The bed was a little hard for me but right for my wife…matter of preference. The breakfast was free and quite filling—boiled eggs, assorted breads, jams, cold cuts, cheese, juices, and coffees. It was about 6 minute walk to the train station and a multitude of restaurants. If we come back to Meiringen, this is where we are staying!

Hotel was clean, but worn. We had an amazing view of the mountains and the waterfall. Front desk was friendly

Staff are super welcoming and friendly, our room was clean and spacious! The balcony view was stunning! Would love to stay here again if I visit the alps ! Highly recommended!

People are amazing. Reneta is amazing!

By far the best factor for this hotel is its location. It is only a couple of minutes walk to the cable car. However, it is old and tired, many furnishings look like they are from the 1970s. Where modernisations have been made, they are with cheap materials (e.g. plastic laminate flooring in the bedroom). Most annoying was that the reception opening times on hotels.com is incorrect, it is closed during the lunch period. The building does not have any active ventilation and the room was warm during the night. The bed was very firm, but pillows very soft. Breakfast buffet is basic but adequate (no hot food other than overcooked hard-boiled eggs). I leave this review to help visitors understand the reality that this is no 5* property, but it is clean, functional, safe, in a fantastic location, and a decent choice, if you set your expectations correctly. I am sure that I will visit again, but with lower expectations.

It was great. Clean and spacious rooms felt relax. Hotel staff is friendly and helpful. View is also perfect. Location of the hotel with water falls all around makes it fabulous.

Hotel ist schon etwas älter

Situé à Meiringen, l'hôtel profite d'un emplacement idéal pour les gorges de l'Aar et les cascades avoisinantes. L'intérêt pour Sherlock dans cet hôtel est minime. L'accueil est bien mais ne comptait pas trop parler anglais. Comme partout en Suisse Allemanique c'est cher mais bien Situé.

Tolles frühstück, freundliches personal, gutes essen....gerne wieder

Basic en schoon hotel op loopafstand van centrum en lift. Personeel is vriendelijk en behulpzaam.

Bra frukost och sköna sängar.

Hinter der Schuhablage lagen zwei tote Spinnen, deren Netze noch innen am Fenster auf ca 2 m Höhe zu bestaunen waren. Auf dem Fussboden waren Putzstreifen, aber die konnte man ja mit dem Finger easy wegmachen. Der Duft im Zimmer war sosolala. Die Betten und die Wäsche hingegen waren und rochen sauber. Frühstücksbuffet war ziemlich gut. Kaffee à discretion.

Schönes Hotel, gute Lage, nettes Personal, tolles Frühstücksbuffet