No WiFi no dinner

No internet in the rooms only at the reception hall , ants in the rooms everywhere

Very pad management

Clean facilities friendly staff excellent management

Hotel was very dirty and old, beds were hard as rocks. Staff was good overall and the food at the restaurant by the pool was good despite the limited menu. The food for breakfast and dinner was not very good. The pool and beach area were good though, our son had lots of fun at during our stay. I will not stay here again.

2 or 3 star hotel at best, I wouldn’t stay there again unless I absolutely had to

The hotel is good the view and specially the animation and the reception , the beach and the area but the bad things are the service at the pool bar and the restaurant service very low and need to hire more stuffs I think or to hire a professional stuffs . The security stuffs are good by the way . Hope they will improve the service more

The hotel didn't receive the Expedia reservation, so I waited around 1h until the problem was solved. The good thing is, Expedia customer service is very active and friendly. And, we received an upgrade from the hotel to a sea-view room.

It was amazing, friendly staff, very nice building with all facilities I will book for the my summer vacation insha Allah

The service was very bad, just to check in it took 3 hours, the rooms and restaurants was very dirty. The air conditioning was broken. Very bad over all experience to the point that we checked out after one nights stay. That hotel shouldn’t even be opened to public, would not recommend this hotel to anyone!!

Terrible hotel , dirty and very very crowded , terrible customer service , I been in this place at least 3 times every time is worst then the other , don’t waste your money , very pricey for poor quality service , rooms customer, food , and very poor mannered customer with no respect for each other ,

Horrible, dirty, covid protocol not respected, food awful, strongly recommand to avoid this hote. Infested with mosquitos, water leaks, AC from the war area, no soap in common toilets, dirts in common area, no lights in corridors, and ….

This is the worst hotel ever, Dirty room, no heating, no hot water, cold shower, no breakfast. we had to cancel our stay.

The location is fantastic, beautiful and large swimming pool, the garden is also very beautiful, the hotel is understaffed, the restaurant is a mess, not a place for relaxation, more for having fun with the kids at the pool, would work for families

It is definately not a place to be if you wish a comfortable stay. Minibars are empty, wifi does not reach rooms, the staff is helpless. there is no à la carte restaurant which means you will have to eat the very same buffet. It is a sort of very mean family all inclusive club, not worth the money you pay and certainly not five stars.

Hotel is in a good location and has nice facilities for outdoor time and access to the sea. The restaurant was good for the dinner and breakfast. Downside was the housekeeping was not the greatest. Only two towels were provided for a family of four and it was difficult to have them regularly changed. Extra towels are available for a fee which is strange for a hotel with two pools and sea access. No WiFi is available in the rooms and there is limited to no support accessories in the room such as hot water kettle, teas, coffee, iron etc. The kids enjoyed themselves but I could see a number of improvements at the facilities for a true four star hotel.

1- My booking was for 2 rooms, each with double bed , what we got on each room 2 single beds. 2- The booking was for rooms with pool view, what we have got ocean view as they do not have empty rooms with pool view. Finally, called Expedia call center to complain and the call went for more than 15 minutets without any action and the person who answered my call told me that, we will call the hotel and call you back. Nothing happened on this regards. Thanks for supporting your customers.

Nothing

Pas de wifi dans la chambre, demande un cautionnement pour une serviette de plage , parking extérieur non sécurisé

Restauration nul pas de WiFi personnel absent propreté laisse réellement a désiré Taches sur coussins et canapé