The hotel is really the best and the staff are really friendly!!

The staff is very friendly, the hotel environment is clean, the food is all delicious.

Get a great price by booking through the app, which includes breakfast for two, a swimming pool with a water park, and lots of kids' activities on weekends. The rooms are clean, and the restaurant has delicious food.

It was really fun staying at Lorin Sentul.

A staycation here is highly recommended. Easy access, comfortable, complete facilities, clean, and tidy rooms. Friendly staff. I'd love to create some memorable moments for my kids at this hotel.

The hotel is quite affordable, the check-in process is smooth, the rooms are clean and spacious, the facilities are sufficient, and the variety of food at breakfast is quite good.

Comfortable, clean hotel. Nice facilities. Friendly staff.

The front desk was friendly, but I was a little concerned about the sign in the parking area that said the hotel isn't responsible for lost items. My wife and I happened to be bringing a motorcycle yesterday, and the open parking was a bit worrying, as we were planning a vacation, as the parking lot and security staff seemed indifferent. But it was okay for the promotional price on the app.

Very suitable for introvert families, the breakfast is delicious.

The hotel staff is very friendly, the breakfast menu is super duper complete, it was very pleasant to stay at Lorin Hotel Sentul.

Everyone was satisfied, only the window glass was blurry, it seems they never did general cleaning.

Check-in time was a bit slow, with long queues because there was only one FO. The FO staff were not very friendly, both when contacted by phone and during check-in. The security and doorman were very kind and friendly upon arrival. The room was not soundproof, I deliberately booked the cheapest room because I already knew the deluxe room type. The room was very outdated, with many cracks in several corners of the walls, the sheets were also dirty with stains, and the AC had to be on for hours to feel cold. The water in the swimming pool was dirty and not clear. The BF variety was less interesting, and the taste was also mediocre. I happened to try both restaurants at the time, because Lorin Syariah and Lorin Hotel have different restaurants. It was indeed busy, perhaps the kitchen staff was in a hurry to wash the dishes so some of the cutlery was still dirty. The plus points at this hotel are spacious parking, cool even in the blazing heat, and fast Wi-Fi in all areas.

The service is good. The place is comfortable.

The service is friendly, the hotel is comfortable, the breakfast is great, the pool has lots of menu choices, the swimming pool is okay... great

Luckily, I only stayed one night at this hotel, on Saturday night, Sunday. Our room was on the 9th floor, hoping we wouldn't be distracted by the noise from the live music downstairs since we had a 3-year-old toddler with us. What really bothered us was, right at 6 PM after Maghrib prayer, we heard very disturbing sounds of party-like music, etc. Out of curiosity, I called the receptionist, and they said there was a wedding party on the 10th floor, ma'am, and the party would last until 10 PM. We didn't blame the hotel, but it would have been better if we had been informed about it before check-in. They offered to move rooms, and we agreed. But they couldn't give us rooms facing each other or on either side. We booked two rooms, one with my two children under 10 years old. Even until midnight, there was no news from the receptionist. As a result, my toddler was fussy and couldn't sleep until midnight, as did my other child. Wouldn't it be better to install soundproofing in the event room to avoid disturbing other hotel guests? We're paying for the event, and we have the same rights. I'll never stay at that hotel again.

Our second stay was very satisfying, and the kids loved it. This kid-friendly hotel is a must-try, not far from the Sentul toll exit. Deluxe rooms have a minifridge, gym, swimming pool, and playground. Live music is available on weekends. The staff is excellent. Breakfast is varied.

The entire hotel staff is very friendly, including the security guards. The front desk is very welcoming, even offering a choice of rooms overlooking the circuit or the pool. There are massage chairs available for a fee in the lobby near the pool, and the pool is kid-friendly. The rooms are quite spacious and functional. Cleanliness is paramount. The hotel is excellent for family staycations, with ample parking available.

A bit disappointed because I booked a superior room at the Lorin Hotel but it turned out I was placed at the Lorin Syariah.

Everything was fine, but the shower didn't work. The hot water was all cold, and the water flow was very small, making it difficult to take a quick shower. Please take care of this next time.

A truly worthwhile hotel with a varied and comprehensive breakfast menu. The children's play area is plentiful and the hotel is clean, and the rooms are spacious. The only downside was that the soap in our room was out of stock and wasn't refilled.