Overall Ratings & Reviews Aston Jayapura Hotel & Convention Center

Dear Sir/Madam, Thank you for your review and feedback. We greatly appreciate your suggestion regarding the addition of a playground to our hotel. This feedback is invaluable to us in our efforts to improve the comfort and experience of our guests. We will consider your suggestion and coordinate with the relevant team to see if it can be implemented in the future. We hope that in the future, we can provide more complete and enjoyable facilities for all guests, especially those bringing families and children. Thank you for your trust, and we look forward to welcoming you back to our hotel. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Mr. Fajar, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the chlorine odor in the pool. We will immediately conduct checks and adjustments to ensure the pool water quality is more comfortable and meets standards. Your feedback is very valuable for us to improve our service. We hope to provide a better experience on your next visit. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Ms. Mita, Thank you for giving us an 8.2 rating on Traveloka. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for your feedback. We apologize for any dissatisfaction regarding the cleanliness of your room during your stay. We will immediately follow up with the housekeeping team to ensure better cleanliness standards in the future. We greatly appreciate your feedback so that we can continue to improve our service. We hope your next visit will be an even better experience. Thank you for your understanding. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for your 10-star rating on Traveloka. Thank you also for your feedback regarding the limited parking space. We will discuss this with management for further action. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Ms. Anggi, Thank you for giving us a 10-star rating on Traveloka. We appreciate your positive feedback and are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Ms. Endah, Thank you for your wonderful review. We are glad you enjoyed your experience; our staff would love to read your review. We place a high value on customer experience and satisfaction, and your review confirms the hard work we put in every day. Thank you for your kind review and we look forward to seeing you again. Sincerely, Terry Rumkabu. Assistant Front Office Manager.

Dear Ms. Irmawati, Thank you for your wonderful review. We're glad you enjoyed your experience; our staff will be delighted to read your feedback. We prioritize customer experience and satisfaction, and your review confirms the hard work we put in every day. Thank you for your kind review, and we look forward to seeing you again. Sincerely, Terry Rumkabu, Assistant Front Office Manager.

Dear Sir/Madam, Thank you for your wonderful review. We're glad you enjoyed your experience; our staff will be delighted to read your feedback. We prioritize customer experience and satisfaction, and your review confirms the hard work we put in every day. Thank you for your kind review, and we look forward to seeing you again. Sincerely, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for your wonderful review. We're glad you enjoyed your experience; our staff will be delighted to read your feedback. We prioritize customer experience and satisfaction, and your review confirms the hard work we put in every day. Thank you for your kind review, and we look forward to seeing you again. Sincerely, Terry Rumkabu, Assistant Front Office Manager

Dear Mr. Niki, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for giving us a 9.7 rating. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Mr./Ms. Rany, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager

Dear Sir/Madam, Thank you for giving us a 10. We appreciate your positive feedback and are happy to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best regards, Terry Rumkabu, Assistant Front Office Manager