We were late for dinner due to flight schedule, they waited for us until 2 hours after their last dinner timeslot, appreciated.

The entire property was beautiful. It was so peaceful and relaxing, and the food was delicious. I regret not booking more nights for our stay, truely a highlight of our trip.

The staff at this property and surrounding businesses were all extremely helpful! We were first time travelers to Japan with very little Japanese comprehension and the staff were able to communicate well in English. The traditional breakfast and dinner were both very delicious and you can tell the chef and wait staff all enjoy their work very much. Our waitress was extremely understanding of us not being used to the cuisine and was extremely helpful if explaining dishes and the order of things around the hotel. The hot spring outdoor and indoor baths were all very clean and relaxing. The night sky was beautiful from the outdoor rock bath. I can without a shadow of a doubt recommend this location to anyone looking for a more authentic experience of traditional Japan as long as you’re up for a commute through the beautiful countryside and the mountains!!

Nice place , nice staff & good view of Yado .

星が綺麗な場所と朝市の会場が近いのがよかったです。

スッタッフの皆さんはとても親切でゆったりと過ごせました。

環境好，服務好

金額と食事、施設が見合わない。 大浴場の入り口に喫煙所があり、大変臭うので、呼吸を止めて通過した。 脱衣所がホコリだらけで、いつ掃除したかわからない状態。 このコロナ禍において拭き掃除を徹底していない理由がわからない。

宿泊客に思いやりのある対応で気分が良かったし、お料理も美味しく、温泉のお湯加減も丁度良く、ぐっすり眠れて気持ち良かった！ お庭も綺麗で、また来たいと思った！

料理と温泉がよかった

リーズナブル無い値段なのに、食事、接客共にとてもいいものでした。 一つ残念なのが、ホテル内での売店が現金のみしか使えない事です。カード利用ができないと困るお客さんもいるはずです。

部屋付きの露天風呂は浴槽が大きくて気持ちよかった。