Pomelotel Patra Kuningan Jakarta

Explore Pomelotel Patra Kuningan Jakarta
8.4
Very Good
From 5,709 reviews
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Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Pomelotel Patra Kuningan Jakarta
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Staff Friendliness (16)
Ambiance (15)
Bedroom (15)
Surroundings (12)
Bathroom (10)
Distance to City Center (9)
Family Friendly (9)
Room Space (9)
Wifi (8)
Hotel Area (8)
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Traveler Reviews Pomelotel Patra Kuningan Jakarta

Number of reviews per page
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40
Customer reviews
TONY P.
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Business
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8.8
/10
Reviewed 2 week(s) ago
There is only one suggestion that I have made several times, namely that the bathroom sink always has no water flowing smoothly and is often blocked.
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R***a
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Business
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8.8
/10
Reviewed 3 week(s) ago
Good for transit hotel, good vibe
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A***n
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8.1
/10
Reviewed 4 week(s) ago
Feels something weird but can’t describe. There was a netflix on tv but no account registered so unuseful.
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m***m
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10.0
/10
Reviewed 5 week(s) ago
Clean, comfortable, close to everywhere.
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t***a
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Staycation
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8.7
/10
Reviewed 6 week(s) ago
Breakfast has many choices, very family friendly hotel, just a shame for the receptionist in the lobby is not friendly & when check in during peak hour we were given the key just like that, only explained which room number and which floor, not explained what else is included such as what time breakfast (because there is no free breakfast paper on the key) and there is a welcome drink and wifi is not informed at all. Finally I had to call the receptionist to double check. I checked in on 22 Nov 2025 afternoon, please evaluate the time or maybe increase the number of staff so that during peak hours they can still be friendly and serve well
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A***p
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Business
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10.0
/10
Reviewed 6 week(s) ago
The rooms are clean, the staff is friendly, the food is quite good, and the atmosphere is pleasant. The hotel is surrounded by trees, making it a great place to hang out and enjoy coffee.
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A***a
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8.5
/10
Reviewed 9 week(s) ago
Comfortable, fragrant, strategic not far from the destination
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C***n
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
It's really good, I've stayed here twice. The staff is friendly and helpful. The hotel and room are clean, the AC cools quickly, and there are no small insects. The breakfast is good, everything is good!
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T***k
icon-origin-TRAVELOKA
9.3
/10
Reviewed 13 week(s) ago
The hotel service and comfort are good and the hotel is clean
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M***h
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Business
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9.7
/10
Reviewed 22 week(s) ago
Check-in was very easy, and the service was excellent. The staff were very friendly. Highly recommended for business stays.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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r***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
good in the city easy access god
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e***o
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Business
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10.0
/10
Reviewed 36 week(s) ago
Great, you will definitely feel at home because the place is very comfortable
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Accommodation's Reply
21 May 2025
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We will use your review as a trigger for us to improve the quality of our services. We look forward to your return to Pomelotel.
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Johann W.
icon-Business
Business
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10.0
/10
Reviewed 41 week(s) ago
Great hotel in the middle of the city with beautiful scenery.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Johan, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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Rahmat P. I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
The atmosphere is calm. Not noisy. The staff are friendly too.
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Accommodation's Reply
13 Mar 2025
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We apologize for the inconvenience you experienced when you visited our Hotel. We will convey your review to Management and find the best solution to improve the quality of our services and facilities. We hope to see Mr. Rahmat again at Pomelotel with better services and facilities.
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Rahmat P. I.
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Transit
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9.4
/10
Reviewed 49 week(s) ago
Everything is clean, the bed is comfortable. The staff is nice. The area is quiet and good for resting.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Rahmat, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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dede k.
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Leisure
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9.4
/10
Reviewed 54 week(s) ago
The environment is very calm, the hotel room is also quite spacious and clean, the staff's hustle and bustle deserves a thumbs up especially Mbak Salsa at the reception (fast and responsive and very helpful). The parking lot is spacious and safe.
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3 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Dede, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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Slamet S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Green location in the middle of Jakarta city, very suitable for morning exercise.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Slamet, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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H***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 55 week(s) ago
The hotel staff was very friendly during the check-in process.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 59 week(s) ago
The room smells of paint so it's stuffy, the pool is dirty. Overall it's good except for that.
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Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, We are very sorry to hear that your experience at Pomelotel did not meet your expectations. We understand your disappointment regarding the room's paint-smelling odor that made your breathing difficult. We apologize for the inconvenience. We have passed your feedback on to the relevant team for immediate action and to ensure this does not happen again. We hope you will give us another opportunity to demonstrate our true standards of service. Sincerely, Pomelotel Management.
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S***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 61 week(s) ago
Overall ok. Easy check in check out. Clean room. Wifi is okay, not many TV channels
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, We are very sorry to hear that your experience at Pomelotel did not meet your expectations. We understand your disappointment regarding the limited selection of TV channels. We apologize for the inconvenience you experienced. We have passed your feedback on to the relevant team for immediate action and to ensure this does not happen again. We hope you will give us another opportunity to demonstrate our true service standards. Sincerely, Pomelotel Management.
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Number of reviews per page
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