The hotel was in a lovely neighborhood right off the tram stop. Staff were friendly and helpful and the room was spacious with good ac. The breakfast was great and coffee and water available throughout the day. Highly recommend!

Clean room, close to amenities and staff was very nice and friendly

Hotel was nice and clean. Location was very central, but found it a little expensive for a $350 room. The rooms were very simple.

Good location and everything was great.

The hotel was in a great location. 5 min to the museum. Then another 5 to the outskirts of old town. Then wandering through old town takes you to the high end shops. The hotel was simple, not fancy at all but clean. Rooms are on the smaller size but fair for how reasonably priced the hotel is.

Service was excellent and property is charming.

Walking distance from the art museum.

Only an overnighter, but the staff were great and the rooms were spot on. Great value on the whole. Would be happy to stay here again. Thank you.

This hotel boasts airport shuttle availability and how this is a “rare find”. Come to find out there is in fact no shuttle. We spent over nearly $100 usd to take a taxi to this hotel. We had selected this spot due to the alleged shuttle savings. When we got to the hotel, I showed the front desk clerk the verbiage on th site, and he merely shrugged his shoulders and said, “Available, but not free.” We felt this was false representation and false advertising. Additionally, they continued to send us check in forms in German despite repeated requests to send the English link. They also did not reply to our request emails as our check-in date approached despite previous kind communication.

Very clean hotel, with a lovely size room with a wonderful layout for the guests. Coffee and tea in the room and having arrived from America and at hotel we were accommodated with our room at 10 in the morning and not asked to pay an early check in! American hotels could learn a thing or two here!

Staff was friendly. Room was clean and well put together.

Clean, minimal amenities

Tram stop just 2 mins walk from the hotel. We booked quadruple room and the toilet was spacious. Hotel was however 12 mins tram ride from Zurich HB or 25mins slow walk. There's also no supermarkets nearby

Stayed w/my family of 4. The room was so clean and spotless and the linens were so fresh and delightfully comfortable too. We all were all so happy with the size of the room and the set up of the bathroom area huge shower and super modern w/ enclosed toilet room separate. Microwave and set up coffee station and frig. Even slippers for us! Our room had plenty of counter space for our things and also in bathroom area which for me is extremely important! Just about 15 minute easy walk to train station and Old Town. Would most definitely stay here again! Pictures online do not do this lovely place justice for sure. Staff was extremely helpful. Even called us an uber to airport when leaving. I totally recommend, I am super fussy and I was pleasantly happy here!!

Staff was nice and friendly. They were very helpful. Let us check in early.

Clean room, decent washroom and close to everything.

Very friendly staff that helped us check in early

The rooms were large and comfortable. The air conditioning in our room was not able to keep it cool inside. Despite staff repeatedly telling us it was working. The setup for the air conditioning is odd as well. We had to leave the curtains open to have air conditioning. Not the most pleasant way to sleep. Also staff was very good at night. However the lady we dealt with both mornings was very rude and unhelpful. Would be a great place in the winter if you did not require a cool room.

Good location

Nice rooms. Great customer care! Very close to the lake, restaurants, Zürich HB station.