Overall Ratings & Reviews Torhôtel Genève

Staff were wonderful and the breakfast was amazing

Wonderful, helpful, friendly staff. Amazingly convenient location close to anywhere you would want to go. The facilities are extremely limited, but the staff go all out to make up for it. Entrance is confusing; reception is on the third floor above an unassuming sandwich shop. There are no staff on site after 10 PM.

Excellent friendly service, comfortable room. Nice breakfast service and attentative staff. However, there is not much cool air coming from inner rooms despite windows and fan. I would stay again but in a different room.

Good location

Location was excellent. Room service breakfast was generous. Staff was courteous and very helpful. Although facility is a bit outdated, it’s understandable due to the age of the building. Lobby/office is on the 3rd floor. It’s not favorable if guests have multiple luggages since elevator is a bit tight and will have few floor stops during check-in and check-out (i.e. street level, lobby/office, actual room-floor location).

This hotel was perfect for my stay in Geneva.

The staff is very welcoming and helpful for the visitors

The property was in a wonderful location for walking around Bern. The room was all we needed for a night in the city. The included breakfast was a nice way to start the day. Staff were friendly and helpful and the transit pass for within Geneva worked flawlessly.

This was quite possibly the worst bed I’ve slept on in a hotel. It was as thin and uncomfortable and I could feel the metal springs pressing against my back. I will give credit to the front desk attendant, who was friendly and very helpful with restaurant recommendations. But unfortunately I would not stay here again or recommend it.

Generally it's comfortable.

Best place you want to be in Geneva

Short stop over in Geneva. Location was excellent for arriving by bus from Annecy. Really nice surprise touch to have breakfast delivered to the room in the morning. Great location for both the train & bus stations and for seeing the sights.

It’s close to all amenities area. Staff are friendly and helpful.

Didn’t care the area was outdated

We LOVED our stay!!! Especially the breakfast brought to our room on a tray with the best bread and croissants!ever!! Very handy location, 5 minute walk from Train station one way and the lake the other! Lovely helpful staff.

Well priced, central to transport, quite and easy to find

Being in the center of the city, this location allowed us to be able to visit Geneva. We did not used the free transportation passes offered by this hotel because we were only for a night but we will if we come back. The staff was wonderful.

It was a basic room but did the job. The TV worked well and the breakfast delivered to the room was very good. We arrived during a heatwave(37 degrees) and the room is not equipped to deal with it properly - fans are provided but it still gets unbearably hot. Great location with being located right in the middle of the shopping, dining and riverside areas as well as the bus station for tours. The lady on arrival was extremely helpful and really welcoming!

It was definitely a value for money stay as they served breakfast to our family room as the price of the hotel is not that expensive. Definitely suitable for travellers who are opting for a cheap stay in Geneva. Location wise, it was close to the lake in Geneva and the old town which was really convenient. Although we had to walk past a restaurant in order to get into the narrow hotel entrance and take a cramped elevator to the third floor to check in, and the bathroom was cramped, the delivery of a full breakfast with croissants, fresh fruits and hot chocolate definitely helped our whole experience in the hotel to be much better.

Location and staff were great, but this is more like a 1-star hotel. Rooms are serviceable but veeeerry basic. We were only here for one night because I had to catch an early train, but I would have been disappointed if I had chosen it as a home base for several days in Geneva. It was quite loud outside at night as well.