8.8
Very Good
From 682 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.8

Service and Facilites

9.0

Traveler Reviews CRU Hotel

Number of reviews per page
20
40
Top reviews
Michele
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic location, two minutes from the main square. Lovely clean rooms and maid service every day. Friendly staff apart from the woman at breakfast, couldn’t even crack a smile. Limited choice at breakfast, I’m not a fussy person but struggled each morning to enjoy it. We ate out the last morning. Other than that I would highly recommend Cru Hotel
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Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice stay
Gillian
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

There was problem with the plumbing. Having advised the manager he move us to another room however this was even worse with toilet waste’ coming up through the shower plug whilst using the shower. On discussing with the manager he advised he had done nothing following our first complaint and merely apologised offering a third room for us to use for the shower. There was no one on site at the hotel until 9am so once I had showed had to wait almost 2 hours before being able to re shower. I would not recommend this hotel.
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Angela
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was small but tidy. Not sure why it needed a wine fridge though. I unplugged that because it was noisy, the music from the restaurant below can be a bit much but they shut it off at a reasonable time. The location is good. The main downside was the lack of elevator and some very steep steps. Try to pack light if you’re going to stay here
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Eliza
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Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Perfect location, easy to get to key areas in the city. Room was great, though if you are facing the street, I would recommend bringing ear plugs as it can get very noisy on the weekend and impossible to sleep. Breakfast was standard. Overall I would stay here again.
Steven
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Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Well-located within Old Town Tallinn. Walkable. Good breakfast. Clean room.
James
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Our original premium room had a dangerous deep step in the middle of the room. Awful. We switched to a regular room, which was satisfactory. No elevator. Breakfast was OK. Hotel restaurant is excellent: Osteria il CRU.
Kati
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Business
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great location, beautiful old building.
Richard
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Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location.
Jon
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Historical building, beautiful room. Only downside is that the street outside is really loud.
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This wonderful hotel tight in the old town had the best breakfast of anywhere we stayed - and we had a lot of great breakfasts. Very friendly and helpful staff!
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

What an amazing hotel. This place was stunning. Be aware however that there is no elevator. The lovely manager however did help with carrying out very heavy suitcases.
julian
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room 4 was like being in a sauna so hot
Cherry
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Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

This hotel is within the old city. The rooms are quaint and beds are comfortable and clean. Good location. Food in restaurant is excellent and good value. Staff are helpful and friendly.
Charles
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Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Quirky, eccentric location right in the old town of Tallinn. Attractions are right outside your door.
Bernice
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Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location, excellent breakfast, very clean, late check out. Perfect for a city break
Gregory
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Room was a little small. But otherwise the hotel was nice. Cool old stone building.
Amanda K
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Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

CRU was the perfect location for Old Town. Our room was spacious and we loved sitting in our big windows overlooking the street and watching the tourists walk by. The staff was so lovely and the artichokes in the CRU restaurant were to die for.
Suzanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Super location, just off the main square and rooms and shared spaces are very attractive. Our host was really friendly and welcoming. Lovely breakfasts and we were lent an umbrella for a day when a shower visited Tallin. All 5 stars :)
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great hotel. Small and charming.
Number of reviews per page
20
40