7.2
Pleasant
From 409 reviews
Cleanliness

7.8

Room Comfort

6.6

Location

9.0

Service and Facilites

8.0

Traveler Reviews Hotel do Norte

Number of reviews per page
20
40
Top reviews
Jorge
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Like the area , AC Don’t work properly
Jose
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Need amenities
Abhi Thomas
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Everything okay but wash room door was doesn’t' work.
Tom
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Older property
Octavio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

All
JEANNE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Very good location, staff are very friendly
maryann
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

perfect location,easy to find and very close to Bolhão metro station.very walkable
Alan
icon-Leisure
Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The parking situación is a bit tense but overall a good place to rest your weary head
Arezoo
icon-Leisure
Leisure
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The whole building smelled like mold and sewage
Dixie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Good location.
Alpana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I recently stayed at Hotel do Norte, booked through Expedia, and I’m extremely disappointed. Despite being a regular client for over ten years, this was the worst experience I’ve had. I’m shocked it has a 7.5 rating. From the start, the receptionist was rude and unhelpful, and we didn’t receive any local information. Our room was on the third floor with no elevator, which was very difficult due to my severe back pain. We asked for a different room, but the staff refused to check availability or assist us. Additionally, the hotel required guests to leave their room key at the front desk whenever they left, which felt intrusive and made us uneasy about security. The room was tiny, with barely enough space to move. The bed was very close to the door, the TV was out of view, and the room was covered in dust. The bedding was filthy and unchanged throughout our stay, and we found a used sanitary pad in the bed, raising serious hygiene concerns. The bathroom was extremely small, with no space between the toilet and door. The hotel provided insufficient toiletries. The air conditioning malfunctioned, causing the room to become unbearably hot, with temperatures reaching 30°C in the middle of the night, leaving us drenched in sweat and exhausted. Given these issues and the $145 USD per night charge, I’m requesting a full refund. I hope you will address this issue seriously and consider removing this hotel from your platform to prevent future guests from having a similar experience
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Pierre-Yves
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Lots of stairs inside but otherwise the best place for its central location. Internet was good. A/C worked perfectly. Bed was comfy enough as well.
Yoshiyuki
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Vary old and shabby.
Gary
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Since the elevator doesn’t work it is a 4 floor walk up. Telephone didn’t work and no plan to fix it. Half of staff was very competent. Room was very small.
shah
2.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

the photos advertised did not match the real hotel at all we were given a room that was not ready at all then offered another room on the 5th floor , no lift that resembled a hostel room very small no natural light , old tired and not that clean. No safe and told every time we leave the hotel we had to hand our keys in so did not feel that safe We did not stay there and left immediately luckily found another hotel that we had to pay for
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Rene
icon-Leisure
Leisure
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Hotel Do Norte is honest, offers fair quality for the prices, everything is clean, works, there was no unfortunate surprises. I enjoyed the stay and did not target a high price star hotel. This was ideal. Location just across one of the top church visitor sites, the market, and the centre city/river was ideal.
Stephen
4.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Good location, but that's about it. The elevator doesn't work so had to climb 5 floors. The AC didn't work in my room. The walls are thin and you can hear every noise. The bed was uncomfortable and creaky. Bathroom smelled, and the shower was dirty.
Jose A
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Nice hotel, good area, lots of shopping, next to the subway.
Boaventura Joaquim
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The place is very good for the price, as it is located on the heart of Porto, I stayed there for 4 nights and my room where cleaned every single day the staff were amazing and friendly with a lot of amazing recommendations for things to do in Porto yet I couldn’t do all but definitely I’ll come back again.
Mark
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Everything was fine, and as expected. Great location. The only minor thing is that the heater did not really appear to heat the room, just pump cold air.
Number of reviews per page
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40