8.3
Very Good
From 1,718 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.3

Service and Facilites

8.4

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Staff Friendliness (20)
Bedroom (18)
Bathroom (18)
Surroundings (17)
Room Space (17)
Ambiance (16)
Family Friendly (15)
Variety (15)
Hotel Area (12)
Taste (12)
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Traveler Reviews Golden View Hotel

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40
Customer reviews
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Azi S.
icon-Staycation
Staycation
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5.4
/10
Reviewed 3 day(s) ago
Of all the hotels I've stayed at, this one is the worst. I've never given a review this bad. Although it has some advantages, like complete amenities and a warm room interior, this hotel is truly awful. The receptionist was the worst I've ever encountered. She gossiped so much with her coworkers that she forgot to give me the room key. The room was dusty, the lights were full of cobwebs, the bathtub wasn't cleaned properly, there was dirt and clumps of very long women's hair, and the swimming pool was overly chlorine-laden. The food was comparable to Oyo and RedDoorz. It needs further evaluation. The restaurant tables lacked the aesthetics of a star-rated hotel. There were no placemats. The chef's uniforms and the F&B staff were dirty and filthy, even wandering around the restaurant. The hotel was the funniest and strangest of all the hotels I've stayed at. This hotel needs further evaluation. The worst was the receptionist. She gossiped too much with her male coworkers who acted like women. My relatives from Singapore were very disappointed. Luckily, it was close to Woda Villa. I could relax again there.
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z***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The rooms are large, and the bathrooms have bathtubs. The food is varied.
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E***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 6 week(s) ago
Booking for married couples, it was written as a single bed, but upon check-in, they gave me a double bed, citing late check-in, even though I'd already paid in full. The staff was incredibly rude. The hospitality was terrible, and my client was disappointed.
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Vinna U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly and it is a suitable weekend spot for families.
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A***i
icon-Staycation
Staycation
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8.4
/10
Reviewed 8 week(s) ago
inside room got mosquito till my dotter full body got bite🥺.
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Our Valued Guest, Hi, Thank you for choosing Golden View Hotel during your stay in Batam and for taking the time to share your experience with us. We appreciate your feedback and are always striving to improve. We do apologize for the inconvenience during your stay at our Hotel. Your comments are valuable and help us understand where we can do better. We are discussing this matter with our management. And we are currently making some improvements to enhance the quality. We hope you will consider staying with us again in the future. We look forward to welcoming you back and providing an even better experience. Thank you and have a good day ahead. Warm regards, Golden View Hotel Management
Enni M. B. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the rooms are spacious and clean.
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Accommodation's Reply
24 Jul 2025
Dear Mrs. Enni, thank you for taking the time to write a review for us. We are very happy to read your positive feedback about your stay at our hotel. If there was anything you found unpleasant during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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W***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
I stayed here because the PPPK test location was at this hotel. The hotel was okay, the receptionist was responsive and friendly. The hotel was also comfortable. Thank you, Golden View. I hope I pass the test, hahaha.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Our Valued Guest, thank you for taking the time to write a review for us. We are very pleased to read your positive feedback about our hotel. If you found anything unpleasant during your stay, we apologize. Your review means a lot to us, and we look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Highly recommended, the atmosphere at night is fun and crowded, lots of culinary, comfortable to bring children. Next time come back. 🥰
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Accommodation's Reply
23 Jul 2025
Dear Valued Guest, thank you for taking the time to write a review for us. We are very pleased to read your positive feedback about our hotel. If you found anything unpleasant during your stay, we apologize. Your review means a lot to us. We look forward to welcoming you back in the future. Thank you again, and have a wonderful day. Best regards, Golden View Hotel Management
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Andi W.
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Transit
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8.8
/10
Reviewed 25 week(s) ago
Everything is good, okay, but if you get a toilet light, check it often, if it's dim, replace it with a bright one 😇👌
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mr. Andi. Hi, thank you for taking the time to write a review for us. We are very happy to read your positive review about our Hotel. We apologize for the inconvenience caused during your stay here, we will improve our quality in the future. Your review means a lot to us. And we look forward to welcoming you back in the future. Thank you again and have a nice day. Warm regards, Golden View Hotel Management
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G***t
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
Friendly staff, access to nearby tourist attractions, delicious breakfast. What needs to be fixed is the shower water is not clean and rusty.
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1 people find it helpful
Nur R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The employees are all very nice
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Nice, close to the beach and children's playground
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f***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Not like usual hotel I stayed, this hotel requires IDR 300,000 refundable deposit. Please prepare for that before you check-in. I stayed in a connecting room which is good if you bring your whole family. And the room is pretty big for twin bed! Love it
2 people find it helpful
IMAM R.
icon-Leisure
Leisure
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9.7
/10
Reviewed 35 week(s) ago
A suitable hotel for those of you who want to go to entertainment venues around the hotel. Good and comfortable hotel facilities.
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Febriana S.
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Staycation
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8.5
/10
Reviewed 37 week(s) ago
The staff was very humble and helpful
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Very comfortable and kids friendly😍😍
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Friendly staff, clean and spacious rooms, comfortable and safe.
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S***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Great hotel, comfortable, clean, comfortable, delicious food, friendly, friendly staff
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1 people find it helpful
a***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
There is a swimming pool and it is close to entertainment centers.
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D***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 40 week(s) ago
big and clean hotel. very comfortable and complete facilities
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