8.3
Very Good
From 160 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.9

Service and Facilites

8.1

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Traveler Reviews Hotel Veniz Burnham

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Customer reviews
MA HELEN L. M.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 65 week(s) ago
The elevator was not functioning, we were almost out of breath climbing up to the sixth floor, it 's a torment! We stayed the last night for nothing we were not able to go to the night market as we were already too exhausted climbing up the stairs during the day I am a senior and have a leg problem. There was also a slight problem with our refund, it was less than the amount I deposited they just gave me the money without explanation when I asked they cannot gave the answer right away we waited for almost half an hour to know why, they are not well organised, as it was their fault I was refunded in full. And lastly please always check your drinking glasses, see to it that they not only look clean but they smell clean as well.
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1 people find it helpful
Kristine B. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 111 week(s) ago
Location: Perfect. Because it's near Burnham Park, Good Taste restaurant, Foam Coffee, Harrison Street, Baguio Night Market, Session Road, Vizco's, Baguio Cathedral, sm baguio. Also, beside it, is a grocery store.💯. Food: Perfect. Because you can get as much as what you can consume. They served garlic rice, steamed rice, scrambled eggs, dried fish, hotdogs, pork steak, breads and jams, coffee, juice, salad and fruits.💯. Room: Good. Because I'm not sure if other parts of the room is clean. But definitely the bathroom needs to be scrubbed. The AC unit was loud from time to time. And, there's no room slippers provided. Also, they need to change their old towels, and their busted lights as well. Good thing their bed linens and comforters are clean. Staffs: Perfect. (Even if my request was not followed.) Front desk ladies were kind and accommodating. Every staff we see greets us politely.💯. Thank you, Hotel Veniz Burnham!
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1 people find it helpful
Janica M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 133 week(s) ago
The location is very convenient, near restaurants, just right in front of Burnham Park, and easy to locate. The room is relatively clean. Staff were helpful and friendly. The breakfast had limited choices but tasted good.
1 people find it helpful
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Stephen C. S. M.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 158 week(s) ago
They do not clean the room daily? Clean only every 3 days if the guest stay longer than 3 days. The facilities are old, water leaking from tap and toliet flushing system out of order. Lighting are dark and few bulbs are not working. Location are good only.
1 people find it helpful
Karyl X. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 281 week(s) ago
it's okay, but the place is really old
1 people find it helpful
Kris D. S. G.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 282 week(s) ago
nice location and check in is easy
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Cherry A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 296 week(s) ago
Rooms were clean, satisfying but no noise in the hallway was heard in our room.
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Renz D. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 297 week(s) ago
Thank you for the great stay. 😊 Pleasant place, good food and nice people around. God bless you all. ❤️
2 people find it helpful
alicia p. d.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
10.0
/10
Reviewed 299 week(s) ago
Very clean rooms. Great breakfast buffet. Awesome accommodation. Thank you hotel Veniz Burnham!
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Jj business d.
icon-Family
Family
icon-origin-TRAVELOKA
4.9
/10
Reviewed 307 week(s) ago
I've requested room facing Burnham yet not given 😔 And there are many unwanted noise maybe because seems like our room is connecting with another room though it's locked. yet noise from the other room is really bothering us. Plus some food utensils during breakfast buffet is dirty
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Nina M. C.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 308 week(s) ago
Good breakfast, nice location, clean and cozy room. worth for the price
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Analyn S.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 318 week(s) ago
Once again Hotel Veniz gave us an awesome accommodation. This is actually my 2nd time and definitely not my last 😊it has an atmosphere of having a home away from home. It has good location. My sisters and I had a great time in night market which is just across Veniz. This is our home whenever we are in Baguio.
2 people find it helpful
Aprille R. Q.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 331 week(s) ago
we stayed here for a night.. all my requests were granted. love the view from our veranda facing burnham park. the rooms are clean and big.the hotel staffs are very accommodating.. the buffet breakfast are superb.. looking forward to stay here again.. God bless Veniz Hotel burnham..
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Jomari M.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 334 week(s) ago
Requested to check out late since our check in was late like 9pm. I requested check out by 11pm, not guaranteed. Instead, we check out by 12nn.
1 people find it helpful
Gladess N.
icon-Family
Family
icon-origin-TRAVELOKA
8.2
/10
Reviewed 341 week(s) ago
The location of the hotel is super near the burham park and night market. However, they only got one elevator and there's none at the parking area. The room is spacious enough. I didn't expect that a fridge is readily available and we were able to freeze some of our refreshments. Variety of food in breakfast buffet is quite minimal compared to others. Service is fair enough considering we checked in holiday season. I guess they need to consider hiring additional personnel to improve it.
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Janine V. H.
icon-Family
Family
icon-origin-TRAVELOKA
6.5
/10
Reviewed 342 week(s) ago
The Hotel's staff are friendly and they accommodate our needs, place is very accessible. However, comfort room door won't lock and hot shower wasn't working. Imagine you are in Baguio City and the hot shower isn't working.
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Abby P. A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 347 week(s) ago
The room looked exactly like the picture. It was very spacious and clean. The location is also convenient as it was near to Burnham Park, Session Road and other tourist spots.
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Jorge D. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 348 week(s) ago
it's good :D excellent and highly recommended !! thank you Traveloka!!
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Geraldine C. M. G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.5
/10
Reviewed 353 week(s) ago
The bed is comfortable and the room is kind of spacious unfortunately there is no wifi connection to our room and we have to go out just to use the wifi at the same there is no telephone in our room so we have to go down to the lobby just to ask something to the hotel staff, our room is located in the 5th floor so it is a hassle to go down just to ask something. The breakfast buffet is just okay! I hope they improve their service since the hotel is strategically located.
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1 people find it helpful
Teresa M. D. L.
icon-Family
Family
icon-origin-TRAVELOKA
5.8
/10
Reviewed 359 week(s) ago
When we leave our room on the first day, we requested for cleaning then upon return nothing has changed. Beddings have not been replaced, they have not been scrubbed and the waste has not been recovered. From 1-9pm no one was in the room then not cleaned. We talked to the front desk and they even signed a waiver that they wouldn't answer if something was lost and not clean. There is also water leaking inside the cr from the ceiling.
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