Overall Ratings & Reviews Ruby Hotel Nha Trang

Everything is ok, only the breakfast buffet has few dishes.

Friendly and enthusiastic staff, dirty toilet with water leaking, nice view but dirty glass, not much food, said service until 9pm but at 8pm almost out of food, bad food

The hotel is ok, clean, importantly the price is ok.

The space is okay, the price is half cheaper when booking through Traveloka, there is a free breakfast buffet, not too many dishes but the variety is enough for families, clean, convenient, modern, luxurious, everything is great, except the wifi is very poor, 1 connection point but shared on 20 floors, can't be used well even in the lobby, if you work at the hotel, you should consider the wifi is too bad

The guest arrived but the staff's face was cold as ice. My family has a small child but the staff didn't even care when the car came in. This is the first time I've been to such a bad hotel in Nha Trang. There won't be a second time. Not to mention the floor was dirty. The previous guest's things in the closet were still there. The room must not have been cleaned.

The hotel is very close to the center and very convenient to go to Vinbus. Everything is very good, the room is clean and fragrant, the female staff is very enthusiastic and cheerful Definitely will come back here again However, the hotel should improve the wifi because after using all 4G, the wifi is too laggy :(

Convenient location, near the beach, however the swimming hole seems to be neglected, bad breakfast, schedule until 9:30 but it was over by 8:00.

Clean hotel near the center, sea view room is quite chill

Food is not diverse, not tasty, convenient location,

Hotel supports check-in and check-out ok

Friendly and enthusiastic staff, nice room

Everything is ok but the wifi is too weak

On Travaloka, the hotel has a parking lot, but the hotel does not have a parking lot, you have to use a public parking lot.

Clean beach location near the center

We booked 3 days in hotel, but our rooms was only clean in 1 day. The rooms was so dirty. The toilet tissue, shampoo and body wash not refilled everyday. When it was out, we called to receiption and waiting more than 1 hour in order to receive half of toilet tissue roll. The lift had always problems so we have to wait so so long time for up and down. It is our first experience as well as the last. Because it is so bad for our trip. Never come back to Ruby Hotel Nha Trang.

wifi not working, tv quality is very bad.

The receptionists are Chi and Duc, very enthusiastic and supportive of guests. The security guard is also very cute. Thank you very much.

Clean and beautiful room, convenient location, with car parking. Enthusiastic staff, upgraded to a free sea view room, next time in Nha Trang I will definitely come back

The breakfast of a 4 star hotel is terrible. The worst in the chain of hotels in Nha Trang, bad and worse than 2 star hotels. The breakfast is like charity and has nothing.

The hotel is centrally located, convenient to the beach, the staff are very polite and kind. However, the hotel facilities seem a bit old, my family has children but the room has almost no hot water, as you explained, because the solar water heater is on for a long time, the water will be hot, but I turned on the water for 15-20 minutes but the temperature was still not enough to bathe the baby. I hope the hotel will improve.