Overall Ratings & Reviews Hotel Portobelo Convention Center

Just across the street you will have the best coralline white beach at the Caribbean. Excellent for swimming, diving, snorkling or just relaxing with a cold Colombian beer in your hands. Excellent prices. With the same money you have to spend in North American or Europe daily you can stay 3 or 4 days in San Andres Island.

Towels for the beach will add convenience

El hotel tiene una ubicacion privilegiada, a pocos pasos de la playa. Habitacion muy amplia y limpia, cuenta con cajilla de seguridad y minibar.

All good

The location is good because it is a few steps away from the beach. However, we were transferred to another hotel from the chain, which was three blocks away from the beach. We did not have a say in the change, it was just done by the hotel upon check-in time. We were changed to Portobelo Plaza Las Americas.

Low quality

Everything is good

Close to airport and beach

Friendly people but hotel is like a motel in the US. Nothing especial to talk about. It’s conveniently located.

Location to the beach and an excellent breakfast with an attentive wait staff. Will stay there again.

no hot water .no wifi inside the room,only on hotel loby

Nice small hotel near the beach and nearby shops .

The AC wasn't working, in that room. It had a lick. They came and fixed it. However, afterwards the AC wasn't giving cold air.

no hot water inside the shower, after all everything was ok

Excellent location close to beaches, restaurants. Nice staff, pretty clean, nice breakfast. Cons, WIFI is really suck.

Staff was excellent The breakfast was not on time .......all days were 10 to 15 minutes late

This hotel is like a motel very back condition, I never goin again

Ine of the best location on the island. Very good breakfast

Horrible check in process/ they will assign you wrong rooms/ they will try to kick you out before (1 day) check out

Pro: close to the beach and airport Good hot breakfast Cons: terrible customer service. Left phone charging overnight on the floor near the only outlet. Woke up floor completely wet. Complained to the front desk and the couldn’t do anything because it was a “holiday”. Complained mishandled since the beginning all the way to the supposed “management”. They blamed the misinformation on internal communication breakdowns (their own breakdown) and refused to pay for damages. Will not stay here again.