I had a great experience there. The staff are friendly even though they are not fluent in English (so limited). I booked the tatami room. The room and the hotel are so traditional. The room is clean and very simple. Please expect small space in the bathroom. But the bedroom is spacious. There is also living room in the bedroom that make the space bigger than usual hotel. In the hotel, there 23 hr onsen (1hour at midnight for cleaning). The onsen is clean and provided with all necessary toiletries. Even the comb is saniteralized. I took the onsen twice during my stay. Morning and Night. Morning has less people than night. And recommended for those who haven't tried onsen or sauna before, please use the outdoor one, otherwise you will feel so hot. The hotel also provide free dinner and I recommend you to take the free breakfast as well. Around the hotel, there is not much stores or restaurants and the distance is quite far from one to another.