Upper House Chengdu

Explore Upper House Chengdu
9.4
Exceptional
From 68 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Upper House Chengdu

Number of reviews per page
20
40
Top reviews
Sangwon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best
Lijun
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, Staff was friendly and helpful. The location is perfect. Would recommend
Elizabeth
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Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We stayed at The Temple House for 2 nights (unfortunately) in a Studio 60 room. I say unfortunately as Chengdu is an amazing city that we would have loved to have spent more time at and The Temple House is such a great accommodation space we would have loved to have spent more time there too. Right down to the architectural design of The Temple House, to the accommodation, to the staff, it was just wonderful. We also ate at their Michelin Star vegetarian restaurant, Mi Xun Teahouse, twice as it was so good. If we go back for another to China we will definitely add Chengdu and The Temple House to our itinerary.
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Jonathan
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very comfortable apartment with excellent connectivity
Claudia Natalie
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Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Enjoyed the stay very much!
Verified traveler
2.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

I feel ripped off by the hotel. I already paid $500 per night. They tricked me to pay extra $200 per night to upgrade to a two bedroom apartment. After two nights I figured out that it’s cheaper and more comfortable to get two standard rooms. This request was declined by hotel staff. The reason they gave me is that they cannot make changes to online order. I guess they can only make one-way change: upgrade only, no downgrade. On top of that I here is no free breakfast for a $700 plus per night hotel.
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Verified traveler
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Leisure Family
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Great property. Awesome location. Chengdu is a great city. Way worth the visit.
Heidi
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

everything is good except that the small makeup mirror light doesnt work and there is not a dresser area
C&S
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Leisure with Partner
10.0
/10
Reviewed 375 week(s) ago

Expedia Group verified review

The entire stay was amazing. Greeted by friendly staff that could speak English, didn’t hover around for tips. (Although I was happy to give) property was extraordinary with taste and style. Hallway has an attractive scent (asked if they sell the scent but unfortunately they don’t). Didn’t try their food during this trip unfortunately because there are so much options around. The only thing I wasn’t so happy about is the Temperature control in the room. Although it was quite cold outside and I was looking for some warmth indoors, rooms were way too hot even though I turned the AC down to the coldest it could set (19 degrees Celsius) but the lowest temperature the room got was 26 :( my fiancé couldn’t sleep well because of that despite the huge comfortable bed. However, everything else surpassed our expectations and will definitely come back still.
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Jacqueline
10.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

I have never once been disappointed staying at a Swire hotel (having been at all three in Beijing, HK and Chengdu) and the Temple House is no exception. It was a perfectly pleasant city hotel through and through. Check-in was smooth and efficient, stylish lobby, soothing and tastefully-decorated rooms (this time we stayed in a suite too), personal touches everywhere (love those m&m jars), indulgent bathrooms, coma-inducing-comfortable beds... in short, your every need catered for, and taken care of so well. The location was also super convenient, being right next to Taikoo Li and a stone’s throw away from the metro station. Excellent Sichuan restaurant across the street as well.
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Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Great location. right in the middle of downtown Chengdu yet having it's own sanctuary. Enjoyed the food @ Mi Xun. Asked for bubble wrap or any paper/packing materials & was told hotel does not have any !
Verified traveler
10.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Great hotel with fantastic facilities . Highly recommended
Rran
10.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

Stayed for 3 nights with my family in July 2017. First impression is the staff. Young, smiling, smart, fast, sassy - always felt like I was talking to experts. They all speak sufficient English - in China that is a HUGE difference. Next impression is the feel of the hotel - very chic, traditional+modern. As we used facilities - found each one to be top notch. Including getting bicycles to drive around (though in big cities in China, bicycles are available literally everywhere). One gripe I have is the limited range of food available at the Temple cafe during breakfast. The location is awesome - walking distance to subway station; easy to get around.
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Verified traveler
10.0
/10
Reviewed 455 week(s) ago

Expedia Group verified review

Located at the heart of Chengdu. Provides excellent room amenities and impressive hospitality.
Xiang
8.0
/10
Reviewed 457 week(s) ago

Hotels.com verified review

The hotel is next to the core business shopping center, so consider it quite convenient. However, it's loud at night time and early morning! That's the only complaint I had.
DWong
10.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

Temple House has always been on my list to visit for the past two years. I finally did in April and was not disappointed. The design of rooms, use of heritage building and the landscape in public area echo so well with each other. A modern transformation of a place of over thousand years of history. The staff are friendly, helpful and well trainned. The only area of improvement is the uniforms - I guess the more relaxed attire is meant to match the environment but some turn out to be a bit shabby.
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Sam
10.0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

The best hotel I've ever stayed in. The staff were so so so helpful. The place is gorgeous. And chengdu is a really interesting place to visit. Couldn't recommend this place anymore. Thanks guys. Can't wait to stay again.
Devin
8.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

Our stay was good in certain aspects, particularly that the quality of the room was exceptional, and the amenities were great. The hotel staff, however, messed up our parking validation which caused us to spend a lot time getting out of the parking lot, and I missed my flight. Nevertheless, upon filing a complaint the hotel staff responded by comping my flight change fee and awarding us a free night in their sister hotel in Beijing. This took some of the sting out of the negative experience, but in the future I would like it if the hotel staff was knowledgeable and attentive on making sure parking is validated and all other details are taken care of.
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Verified traveler
10.0
/10
Reviewed 474 week(s) ago

Hotels.com verified review

The Temple House is very nice hotel with great design. Room is big and very comfortable. The location is excellent, just next to the huge complex with lots of shops and restaurants.
Ka Kei
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Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Superb
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