Great location, close to the city center square. It did have an elevator as well so that was a bonus for me as the elevation impacted me immensely. The rooms did not have heat but there was a space heater that warmed up the room really well. The bathroom was small and the shower did not drain well so that was a small issue. Breakfast was basic some fruits and cereal with a couple meat options but I didn’t eat much the entire trip with the Diamox altering my taste. Don’t leave any food or candy out as ants will swarm it. Good stay overall and would recommend it just be aware this is not a North American 5 or 4 star for that matter.

We liked Gringo Bill’s overall. Here were the pros: The room had a beautiful patio area and we felt like a we were in a treehouse; completely surrounded by glass windows and doors. The included free breakfast was delicious and the cooks very friendly and quick to serve the hot items we ordered. The location was very close to the center of town, only a few minutes to multiple restaurants, cultural dance performances, the train station, souvenir shopping, and municipal buildings if you need help with your tour, etc… Cons: The sheets/comforter smelled either musty or like urine, we couldn’t tell which. We closed most of the curtains as the view of the adjacent vacant building is not pretty; missing windows and haphazardly covered by a green tarp. The bathroom lacks privacy as its walls don’t go all the way up to the ceiling. The room is located toward the back of the property, requiring even after using the elevator, climbing multiple sets of slippery rock steps. The lobby is missing a railing on the perimeter and if you aren’t paying attention, could fall 6-8 feet down some stone stairs. I informed the woman at the desk.

Every thing was super clean, the water ran hot and the whole hotel looks amazing

Entiendo que es demasiado csro, el desayuno espectacular. El hotel centrico el recepcionista todo boen rapido , casi ni nos hablo.

The sheets were not clean. We found lots of debris and even someone else’s dried contact lenses in the bed.

Great location for an overnight stay before an early trip to Machu Picchu. Short 200 ft to the shuttle bus and train station. The rooms are clean and comfortable, but basic. The staff was very helpful and friendly.

Room was spacious clean and comfortable. The breakfast buffet was great. The staff were very friendly and helpful.

A very nice and pleasant stay. Would recommend this place for a 2-3 night stay.

Large room. Decor a bit dated. Breakfast was OK but not special. Overall decent for the price without any wow factor

It’s a wonderfully quirky layout. They do a great omelet for breakkie and the beds are large bed comfortable. Great, safe location. Wifi is pretty weak though…

Fun place great location.

Breakfast was ok. Asked to switch rooms.

Booming

The hotel met our needs. Wish the pool and hot tub were working. Breakfast was nice but when they run out of food, they don’t get more. Safe area in MP, but the locks, windows, curtains or small patios didn’t provide confident security. We enjoyed the stay, liked the culture of the hotel and slept well with comfortable beds and pillows.

Nice spot to stay before the big hike

Staff was super friendly and everything is an easy walk from the hotel. Excellent value, I would definitely recommend

Wonderful experience! Comfortable bed, spacious room, delicious breakfast, convenient location, and extremely helpful staff. No better place to stay in Aguas Calientes!

Staff was very friendly. The room was clean, a little bit musty. Unfortunately the toilet leaked onto the bathroom floor and our key didn’t work. The staff was quick to replace the key card with a traditional metal key.

Room was great. Staff was sort of friendly. Hotel is convenient ro bus station and city market. Room was clean. No one showed me how to woek the air condtion or heat. So i froze at night. Could t figure out how to turn on. My view was the roof of a building. Bathroom had windows for people to ealk. Y and curtain did not do a job of maming it where you couldnt see in. Other than that i had a nice stay. Room was clean.

The entire stay was excellent. The host Carlos, at the front was incredible. He was so helpful. Besides checking us in quickly, he gave us helpful tips on things to do, history information, and even walked my family twice to two incredible restaurants. Over the top a great guy. As a matter of fact, the entire staff was wonderful. The ladies working in the kitchen, the maids were all wonderful. The room was very clean and comfortable. I highly recommend the hotel!!!