Overall Ratings & Reviews Sofitel Singapore City Centre

Great hotel, great breakfast. Don't like the water in swimming pool too much chemical

Super great location, right above MRT tanjong Pagar. Probably the nicest hotel in tanjong pagar area

Great hotel with great service quality. The quality is much superior than sofitel sentosa. This hotel is really reflect the Accor brand.

A luxurious and comfort hotel, with a modern and boutique design. I really enjoyed my stay there - the Sofitel MyBed was so comfortable though the pillows were a little soft. The bathroom was really elegant with its marble finishes too.

The hotel was nice~ the staff were friendly and always provide the requests I asked. The location was convenient too.

My kids favorite hotel! Great location, clean room and good food! Most amazingly, Veronica noticed that we asked for hard pillow previously and took the initiative to get the housekeeper to send over! This is the only hotel that I don't have to call to ask for hard pillow!

Booked this hotel last minute. This was my choice as it included a large room, free breakfast and also some complimentary snacks as part of the package. Check-in was smooth but had to wait. Maybe it was a busy period. But we wanted to check-in ASAP to enjoy our stay. I came around 2:45pm but rooms were not ready till around 3:15pm. Room was very spacious and it included a nice bathtub which my son really enjoyed. Pool also had limited slots but we managed to enjoy it too on both days. It had a wadding pool which my 2-yr-old enjoyed very much. Main deep pool was not huge but good enough:) Location is awesome as it 's connected to a lot of food and even an MRT station (Tanjong Pagar). I'm happy with the service staff of the hotel. They were polite throughout even though I witnessed some customers banging the reception table and were mean to them. The only con during this trip. Was there 's no complimentary parking. It was not included as it 's not owned by Sofitel, but by the building (Guoco Tower). I had to pay over $ 20 + worth of parking upon checking out on a weekday (it was charged at $ 1.50 per 30 mins). So, I would advise to take public transport or taxi. Overall, nice stay. Would visit again!:).

I had a great time at the hotel. Check in process is very pleasant and the frontline staffs is very friendly. And the view from hotel room is nice. Had a birthday celebration and they even gave a complimentary cake. Such a nice gesture. The room is very upkeep and clean. Overall, I would come back again!

Had a wonderful stay at Sofitel! Managed to request for early check in and late check out. High tea deal was very worth! Staff were all very friendly and helpful.

It was my first time and I was in awe with the design of the hotel. The interior was breathtaking. Booked the luxury room and the hotel upgraded us to the 20th floor. The view of the city was amazing. We got twin single, bed was comfy. The pillows deflate as soon as we lay our heads on it. Would be nice if they were puffy instead. Room service was fantastic. Price was reasonable though, as the portion was good. The pool only operates till 8.30pm. The bookings were tight. We were lucky we got the earliest slot for 7am and had the pool to ourselves on the first day. At least for a good 1 hour. Had an award winning breakfast afterwards. I'm a Muslim and understood the menu was not halal but they managed to tweak the ingredients which I am thankful and grateful for. If they have the kitchen halal certified, they would win more tummies I bet. Hope they will reconsider someday. The receptionists were great and they were always contactable. Whatever that we request for, were sent immediately within 10 mins. We even needed help with the TV and they sent their engineers up. What a service! Would definitely recommend and will come back to visit soon. Thank you! X

Modern, clean, beautiful, love every detail of this hotel. You also can choose you pillow, enjoy minibar (they gave us free) Definitely will come back!

Dirty room, creepy, and terrible. The housekeeper are so rude.