Overall Ratings & Reviews 18 Grapes Hotel

The hotel was beautiful and it was in the perfect location. The owners have a restaurant as well, and they provide free transportation, which was a great experience!

The nicest hotel with the best hospitality and food on the island by far! I can’t say enough about our stay there. We had a room with a private pool and all of the amazing amenities they had to offer.

Absolutely beautiful hotel and amazing staff who works hard to ensure you have the best stay possible.

Hotel is definitely not a 5 star and disappointing given the price point. It suffers heavily from style-over-substance and although the promotional photos look well staged the actual delivery is poor. The first 24hrs of our stay we had to readjust our expectations down significantly. If you are expecting a fine dining, relaxing venue in the style of Clos de Roses or Le Manoir this hotel is absolutely not it. Dinner on the first night was shockingly poor, we sent back a carbonara (too salty and chewy) and "fresh tuna pasta" which was rubbery. The staff then added the €70 onto the bill, refused to take this off, and we ended up being taken aside by the general manager who claimed we didn't want to pay for anything (we did, only the acceptable plates) before finally admitting the "fresh tuna" was actually 3 days old. A really bad start to our experience and we didn't dine in for the rest of our stay. Other significant issues: Dining area inside is awkwardly behind reception and next to a chaotic service area. Breakfast is extremely slow and staff make a point of delivering an unnecessary number of small pots of jam/honey, seemingly for social media. From day 2 the fresh OJ silently became watered down concentrate. Hotel is on a main road opposite a construction site so expect loud traffic. View from the Sunset Bar is masked by very close powerlines and the above-mentioned construction. A 4hr tour to the associated vineyard is €130 each. A very overpriced and mediocre stay.

The warmest, friendliest team we’ve come across. The attention to detail and focus on customer satisfaction from the staff is second to none. Lovely decor, nice location within easy 5 min stroll of beach. Boutique vibes massively ticked. Brilliant stay!

All the staff were so nice. The pool area is beautiful. The rooms were amazing and comfortable. We had a jacuzzi on our private terrace felt very pampered. Their wine is excellent as well. Highly recommend Hope to come back myself

Outstanding service throughout our stay. Very relaxed setting with easy walk to the beach and restaurants.

Amazing staff at the hotel and super friendly and helpful. They really go above and beyond for their guests. I highly recommend this hotel to anyone visiting Naxos

This property was great. Very clean and comfortable room. Friendly and helpful staff. Really a great choice. The breakfast was great and a nice diversion from the buffets that you get in other hotels. We even got a bottle of wine from the family reserve as a gift from the hotel. We only stopped in Naxos, but next time we visit, we will stay longer to enjoy this property for a longer stay.

wonderful place to stay!

Lovely hotel, friendly staff

Had a lovely stay in Naxos as we did some Greek Island hopping and this boutique hotel was just perfect! Maria the owner checked us in, and it was a very homey type feel - friendly staff, intimate setting with only 18 rooms - AMAZING breakfast and close to the best beach on the island which was walkable - as well as the stretch of restaurants for dining out each night. I would absolutely stay at this hotel again!

We likedthe15 m pool for swimming, the breakfast, and good location vs town, beach, airport.

Excellent stay 10/10 Great a la carte breakfast Friendly and helpful stay. Nice, quiet pool. Would add a fridge for water in the gym area

Beautiful property, close to the beach clubs and the most beautiful beaches. Great service and wonderful staff

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Amazing hotel overall

The stay was amazing. The staffs were very friendly, answered all the questions and very helpful when in need. Had a good swim time and the breakfast was awesome.

Beautiful hotel with a private pool and amazing breakfast. Front desk staff was very welcoming and helpful!

Room was very clean and comfortable. Service was excellent. Really nice pool setup.