Overall Ratings & Reviews CASSIA Bintan

Traveloka (228)
Other sources (210)
8.7
Very Good
From 228 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about CASSIA Bintan
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Staff Friendliness (11)
Ambiance (11)
Room Space (11)
Bedroom (11)
Family Friendly (10)
Surroundings (9)
Hotel Area (9)
Taste (9)
Accessibility (8)
Bathroom (8)
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Traveler Reviews CASSIA Bintan

Number of reviews per page
20
40
Customer reviews
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Amir H. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good and next time can come back again
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U***n
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Leisure
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9.7
/10
Reviewed 4 week(s) ago
Restaurant menu can be improved for variety.
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Vanes V.
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
The hotel and restaurant staff are very nice and the service is excellent.
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I***y
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10.0
/10
Reviewed 6 week(s) ago
Place is super nice and the staff are very warm, accommodating, and friendly. Will definitely come back!
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Beautiful beach view you can enjoy swim or just laydown with cold drinks. Nice & cozy rooms. Great service and hospitality of the staff
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Verified Traveler
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10.0
/10
Reviewed 28 week(s) ago
I wanna come back again to cassia ..like the surrounding hotel is forest and also connect to beach..room is spacious and very clean and also staff very friendly
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
After 2 years later, we returned to a very comfortable place for my family, especially my children, they really felt comfortable here. There are more and more sports activities available. One of the most enjoyable was in the afternoon when we were enjoying the atmosphere of the swimming pool, there was a gymnastics instructor who came to us in the pool and he played music and immediately directed us to do aerobics together, we were in the pool immediately spontaneously happy and followed his movements, he has a very positive aura, making the atmosphere even happier while swimming, his name is Mr. Benny, thank you, sir, during that time. All guests are really happy for that. Basically, thank you for all of you guys,,,, very satisfied, very happy. 😉
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Accommodation's Reply
07 Oct 2025
Hey Hey, What a heartwarming story, thanks for sharing this! Sooo glad you and your family decided to come back after two years and had such a fun, comfortable stay. Sounds like Mr. Benny brought some serious good vibes to the pool, he will be thrilled to hear this! Thanks for all the love, and we can’t wait to welcome your happy crew back again soon! Cheers, Alpha
Nurtitin
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
I stayed here for 1 night and booked 4 rooms. Friendly staff, easy check in and check out process, suitable atmosphere for family, couples,/community gathering, nice and clean beach, nice swimming pool, nice garden, food in the restaurant is quite delicious, this place is really worth visiting. 😍😍😍😍😍
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+2
1 people find it helpful
F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Nice hotel! Very clean, with complete amenities in the kitchen. The room is also spacious. The beachfront is beautiful! Everything is nice.
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Nurlaili
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9.1
/10
Reviewed 49 week(s) ago
Good and friendly service, room facilities are also okay. Hopefully I can come here again☺️
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A***l
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Leisure
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10.0
/10
Reviewed 61 week(s) ago
Mostly foreigners but really appreciate the service that doesn't differentiate between local (INA) or foreigner treatment, they don't discriminate in their friendliness.. keep it up, Cassie friend 🫶🏻 for the facilities, they are very complete, just suggest to bring groceries because it's more than 12 km to get out of the resort to find Alfa or Indomart. 5 stars for the facilities and service.
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1 people find it helpful
M***m
icon-origin-TRAVELOKA
9.0
/10
Reviewed 64 week(s) ago
Because it is located in an island area, it is certain that the atmosphere will be quiet, but you can still get a beautiful atmosphere and extraordinary comfort, only the food needs to be paid more attention to.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Hi Hi, Cheers for sharing your Cassia experience! Super cool you enjoyed the vibes! Noted on the Eat and Drink, we're always looking to level up the experience! Come back soon! Cassia - The Trend Setter, Erlia
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 67 week(s) ago
Celebrating my father's birthday by staying at this hotel and it is not a wrong choice. They were beyond happy spending time there.
+2
2 people find it helpful
Accommodation's Reply
03 Feb 2025
Heyyy, Super happy to hear you and your family had a memorable Cassia experience. Seeing them beyond happy makes it all worth it. Come back soon! Be cool with Cassia, Erlia
A***r
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
The view!!! and the hotel room is so comfortable!
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Accommodation's Reply
03 Jan 2025
Heyyy! Cheers for your great Cassia experience! Love to know you enjoyed the amazing view and found our suites fully equipped kitchen so comfortable! See ya next time! Be cool with Cassia, Erlia
wira m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
One of the best hotels in Bintan. Have stayed there many times. Yey.
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1 people find it helpful
Accommodation's Reply
08 Oct 2024
Hey Wira M, Cheers for your Cassia experience! Super happy to be one of your top picks in Bintan and can’t wait to welcome you back for more stays. Yey! Be cool with Cassia, Erlia
Limyati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
Kamar sangat bersih, dekat dengan pantai, kasur nyaman, pelayanan sangat baik.
1 people find it helpful
Accommodation's Reply
04 Mar 2024
Hi Limyati L, Super cool reading your lovely review! Great to hear you enjoyed our suite with fully equipped kitchen. Come back and visit us again soon! Be cool with Cassia, Erlia
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Suryanto O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 113 week(s) ago
Big love for Cassia Bintan ❤
2 people find it helpful
Isep S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 115 week(s) ago
One bedroom twin harga jauh lebih mahal tapi kamar sama hanya tempat tidur saja jadi 2 single bed. Padahal di kamar one bedroom dengan harga lebih murah bisa request 2 single bed. Aneh nya di tanggal yang berbeda. Antara one bedroom dan one bedroom twin harga nya sama.
2 people find it helpful
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Anggriani R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
You won't get bored every time you stay at Cassia 💜.
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Accommodation's Reply
03 Nov 2023
Hi ANGGRIANI RUMENGAN, Thank you for the great review! Can’t wait to have you back. Be cool with Cassia! Live, Laugh, Love your way, Erlia
Rosna
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
Second time staying here, nice room. Complete room facilities. Thanks.
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3 people find it helpful
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