9.4
Exceptional
From 261 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Atlantic Mirage Suites & SPA - Adults Only

Number of reviews per page
20
40
Top reviews
Gail
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel in a very quiet location. Super clean and staff were very welcoming and friendly. Nothing was too much trouble. The food was exceptional and the roof top "Vertigo" Lounge Club is a hidden gem. Shopping is close by, but if you are looking for copies, then you are in the wrong place. It's either souvenir shops with I love Tenerife tops and towels or proper designer wear, nothing in between. Would highly recommend this hotel if you want somewhere quiet to chill out and relax fully.
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Sophie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We arrived quite late and when checking into the room, there was an issue with the toilet. It kept making a hissing soudn every few minutes which could be heard from the room and made it difficult to sleep. We raised this with the night reception staff who were unable to help - either by having someone look / move our room. This is perhaps unavoidable but there was no apology ot offer of any compensation. The toilet issue was resolved the next morning. Our arrival also coincided with the Tenerife hotel employee strikes so likely had an impact. The stand-out pro of the hotel for us was the roof terrace with hot tubs and sun loungers with fantastic sea or mountain views. The cocktails were good and there was a low-key DJ in the evening too. A great spot. The staff there as well as in the restaurant for breakfast were also lovely. I had a fantastic massage in the Spacio Spa too with Candy. The sea view from the room was also lovely. I'd say the downsides were the arrival as well as the room perhaps not being as "premium" as it appeared from the photos - you also had to pay additional for the robes and leave a deposit for the hotel towels which had to be rented from reception to use the sunbeds. The spa access was also at a cost. It is about a 30 min walk from Puerto de la Cruz centre and involves a pretty steep hill so be careful if you have any concerns over that. Overall, we had a great stay but perhaps not as "lux" as expected and the start let it down.
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Andrew
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Terrible experience all around
William Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was amazing. Rooms were clean and views were incredible. The staff was very friendly and accomodating. The buffet breakfast was great and the "cliff" restaurant was top notch. Only complaint would be lack of available parking. Other than that really really great property.
Destiny Nsana
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect solo location!
Kristopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Richard
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great rooms. Amazing views. Good breakfast. Great service.
Fleur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely location if you like quiet.
Ruth Eliza
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I thought the hotel in general was amazing. The only downside (not the hotels fault) were the rooms were all north facing. This meant no sunshine all day and the rooms felt a bit cold because of this. Overall though the hotel was marvellous.
Melloney Jane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice stay here, really enjoyed it.
O
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice getaway for our time together
ana
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice hotel, with a great spa.
Ben
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great hotel, in a nice quiet area but also close enough to walk to and from the town centre. Staff, facilities and cleanliness were all superb.
Philippe
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is unforgettable. All is marvellous. Philippe.
Verified traveler
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Amazing hotel. Lovely room. Incredible view. Delicious breakfast. Great pool and rooftop jacuzzis. Nice and quiet. Adults only.
Jake
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing view, can see the ocean in front of you from the balcony. Facilities were good - pool, spa, gym. Food was decent and varied, but not amazing. Room was large, modern with some nice touches. However, for the price it lacked the quality that I expected from a 4* hotel. Our drain smelled a little when showering and the shower flooded when on full power. On our last night the whole dining room smelled like sewage for some reason (staff gave no explanation). At times the staff were quite rude and unhelpful, especially when taking drinks orders in the restaurant.
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Rochel
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We loved our stay in The Atlantic mirage Hotel. The service was great the staff amazing. The room was cleaned daily to a great standard. Food was great. The hotel is over an hour away from Tenerife South Airport but the shuttle service and taxis are great.
Stephan
icon-Business
Business
4.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I could hardly sleep - the hotel is located at the main pub street and the blinds were insufficient to keep the light from the bright neon signs outside dark. Also, there was a lot of noise - even in the morning from the bakery across the street.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

As mentioned, the property does not have any onsite parking lot. The area around the property is apparently public parking. I had to park several blocks away after a day of site seeing, not a big deal for me, just something to keep in mind. The staff and the property itself was wonderful.
Aleksandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We have had an amazing stay. Staff was super friendly and professional. The hotel was amazing super clean and up to date. Great view from the hotel and great breakfast selection.
Number of reviews per page
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