Overall Ratings & Reviews Rúa Travesa

I stayed 3 nights which included a Saturday night. Very close to the hotel there is a pub/club that was open till 6am in the morning which very noisy from people and music that I could hear throughout the night with windows closed. hence I did not get a restful sleep. The venue was also open on Sunday and Monday night but the thankfully it did not seem to close earlier, around 1 or 2 am in the morning. The bedroom itself was clean and comfortable but the location being next to this pub/club ruined my sleep which I very much needed after having walked the Camino.

Excelente comunicacion. Tuve problemas con aure acondicionado. Trataron de resolverlo pero nunca hubo. En general muy bueno

I had a double bed and bath which was clean and comfortable. Small kitchenette with microwave, coffee machine and small fridge. Located within 5-10 minutes of sights and restaurants. Great Camino stopover.

Great location in a beautiful neighborhood. I would recommend this property to anyone travelling to Santiago.

The check in was a nightmare. They were not able to retrieve the payment information from the system and they didn't let me in for nearly one hour. Hotels tried to call them but of course they could not communicate in English. The pleace as such is nice but there is no sound isolation, you can hear even the snoring of the people in other appartements, imagine the walking at night to use the bathroom, the bathroom as such, the stairs, even the sound of the microwave . A real nightmare

Beautiful building, very convenient, in the middle of the historic town, Noelia (property manager) was amazing. Always communicating and very helpful.

Beautiful duplex apartment in the historic centre of Santiago just a few mins walk from the cathedral. Communication was clear and quick

Very well located. Everything you need including a small kitchenette, good shower pressure and a decent hair-dryer!

Un lugar limpio, agradable, accesible y muy seguro .. súper recomendado ..

Excellent accommodation- brilliant location a little noisy because bit is in the centre but I knew that would be the case having previously stayed in Santiago

Check-in was like a escape room game

Conveniently-located relative to the Cathedral & local shopping. Modest but pleasantly-appointed lodging. Great amenities (elevator, fridge, micro, even a cooktop, etc.,) with coin-op laundry located just a few walkable blocks away. Ideally, check-in process is quick & efficient. In our situation, our booking number wouldn't register at the e-kiosk, and there's only a phone number to call. Free wi-fi available, so we were able to videochat w/ a friend who called the number for us and that solved our issue. Rest of check-in went smoothly. Perhaps include messaging/chat as a contact option if possible in future? Those familiar with larger hotels will have experienced inserting one's door card into a slot in the wall to turn on the electricity in one's room. That was an unexpected feature here! Heathing/cooling wasn't as much of a concern given the season we visited (early Autumn), but a/c may not be strong enough in the Summer. Opening the window immediately refreshed the room, though. Use the linens/towels provided wisely! We weren't aware of any housekeeping services during our short stay (approx. 1 week). Noise levels hardly an issue with well-insulated windows closed. Just keep in mind this isn't a town that necessarily goes to bed early, & adjust your expectations accordingly ;) Overall very charming & pleasant experience!

Great location, room 7 very nice, room1 smelt damp

Two adults and two kids in the duplex. It's tiny but was surprisingly comfortable. Modern, tasteful. Excellent beds. Disappointment was the kitchen. It's just about suitable for beans on toast, and that's it. Ok for a day or two or if you plan on eating out all the time, but if you want real self catering, go elsewhere. Like anywhere in Santiago, driving here is a fool's errand. Pick a nearby car park and walk.

Just at city centre of Santiago...beautiful building and stunning studio...but very noisy wooden floor upstairs and we could hear every movement!!!!

There was a strange dirty handprint on the wall that i couldnt scrub off. For 2 people it would be fantastic but for a family of 4 it was very tight.

It’s cozy and charming, great location and an excellent value

Great little place , full of character and all the comforts needed for a stay in Santiago. Would definitely recommend.

Arrived to find you can only check in via a machine. No personal service. The code given to us to obtain our key did not work . Another couple were sitting in the foyer and said their code did not work either and they had been waiting 45 minutes. The machine said to call a help line which we did. What if we didnt have phone credit????? Our room was very clean but unfortunately very nousey of a night if you wanted to have the window open and some air for the small room. The airconditioner was set to warm or hot and could not be changed to cool. I phoned the help line again and they said it had previously been cool in Santiago , so the airconditioner for the property was set to warm. Now that it was hot in Santiago the airconditioner had not been asjusted so that guests could get cool air. The person on the help line said we could only get hot air. So we had to open the windows again and have noise from the street continuously through the night till 6am. We had to phone the help line again to find instructions on how to obtain a 2nd key for the room. This can be done on check in evidently but there are no prompts to ask or direct you to this. The room was very clean. The bathroom very tiny... so much so tgat the door hit the toilet to get in. Bathroom sink very tiny.

The day I was to check out the bathroom and hall lights came on at 7am waking me prematurely. And then none of the other lights or TV would work. The first night The was apparently a club near the hotel that was so loud I could not sleep properly. The shower setup is too close to the wall to work effectively. Check in was not till 4pm which is too late for the normal pilgrim walking into Santiago after walking the end portion of the Camino. The check in process was flawed as the machine would not read my passport. The room was nicely appointed but otherwise disappointing.