Lovely room Excellent breakfast Very comfortable & chilled out pool area with well stocked bar & nice menu

Overall, wonderful place to stay when in Palma that felt clean, safe, and away from the hustle and bustle of the old town, but not too far. Would return. Pros: Modern and beautiful facilities. Delicious breakfast with many options. Incredibly helpful staff (We landed in Palma at 6 AM after an overnight flight, so we were exhausted. The front desk staff made sure to get our room ready for check-in ASAP, which was incredibly appreciated! They were also all very amenable to answering our questions about parking, restaurants, and tourist attractions.) Cons: If sharing a room with a friend or family member, please note that the shower area is not truly walled off and so you have a full view of the bedroom. We each had to leave the room to give privacy during showering and changing. Also, we were hit with the smell of something resembling sweaty feet when first entering our room, but the in-room fragrance masked it after a few moments.

Very clean hotel with comfortable beds. Central and close to bus routes. Generally quiet. Would recommend. Enjoyed breakfast- didn’t need lunch!

Little reason to fault this hotel . . The pool bar and number of loungers could perhaps be improved but it’s a great hotel :)

The room was clean and had comfy beds. Unfortunately the AC turns off without movement, so we were always coming back to a hot room, and waking up during the night sweating hot. My room was on the first floor on the end of the building, and we had 2 floor to ceiling windows - one in the bedroom, one in the toilet. These were not frosted and only had a blackout blind, so we spent a lot of time in the room in darkness. It seems that all the rooms along the front of the hotel have normal windows. The room had everything we needed - good shower, fridge, lights can be all turned off next to the bed, good storage, a safe and an iron and board. The location is great, about a 15 min slow walk to the cathedral. It was very quiet around the hotel. The rooftop pool was lovely, but it would have been nice to have some quiet music playing rather than just silence. Breakfast is great - hot food, loads of cold food, fruit and some sweet treats. Water, juice and coffee. We planned on having breakfast int he hotel a couple of times and eating out a couple - but we actually eat the hotel breakfast every day. It was brilliant! I’d stay in this hotel again, but ask for one of the rooms that doesn’t have the exposing window.

Great stay! Friendly staff. Everything you need in a convenient location

Great location. Great facilities. Lovely hotel. Breakfast was very good.

A little hidden Gem! We loved our stay at the hotel, great location just a short walk into the city centre, close to bars & restaurants. We found two supermarkets a street walk away and a gorgeous little Italian called Arte Pizza were the food was tasty and reasonable priced if you didn't want to walk back into the centre. Great breakfast with plenty of choice with cold and hot options. We used the gym, inside spa area but our favourite was the roof top area with bar, and slightly heated pool with views across the city, great for an early morning swim before breakfast.

Clean modern hotel in a great location a short walk from the centre. Friendly staff (thanks especially to Oscar), good buffet and quiet rooms. Can’t really fault it at all, lovely stay.

Everything is okay

The staff really made our stay wonderful. We asked if we could connect our Netflix to the tv but they informed us that the casting ability wasn’t working at the moment. They provided us with a laptop and HDMI cable to still enjoy the programs we wanted. All the staff were kind to us and always happy to help with any situation. Would love to come back again ☺️

Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.

Beautiful hotel with spotless rooms, friendly service and delicious food.

Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.

The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.

Lovely modern hotel in a great location down a quiet side street. The breakfast is amazing value. There is a large choice including smoked salmon and many different cheeses as well as hot options. The coffee is excellent from self service coffee machines. The rooms are not large but they are very comfortable. If you don’t like the pillows ask at reception as they have a pillow menu. The rooftop area is small but we always managed to get a seat after a hard day sightseeing. The only downside is the set up of the bathroom. It is lovely with a big walk in shower and a separate room for the toilet but it does not have a proper door and is directly opposite the bed so not very private as the door is like a western style saloon door so open at the top and bottom. We would definitely stay again

Great hotel, with a friendly knowledgeable staff, in a nice location right outside the old town. Safe neighborhood right next to Palma Police Station. Nice rooftop pool and lounge. Clean with well layed out rooms. Limited parking in the garage, but street parking available. We enjoyed our Saturday!

Clean room and wonderful service with amazing tips to go around the area. Great breakfast

Very quiet rooms, good location

I had a fantastic stay at the Protur Naisa Palma Hotel. The amenities were excellent, modern, and well thought out, making the whole experience very comfortable. The breakfast was a real highlight – fresh, varied, and absolutely delicious, especially impressive given the great value for the price. The location is also unbeatable, right in a beautiful part of Palma with everything easily accessible. Overall, it’s a wonderful hotel that delivers far beyond expectations. I’d highly recommend it and would happily stay again!