Laurence
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Stayed at the nhow London and really enjoyed the quirky, creative design. The room was a great size, lovely and quiet, and well equipped with lots of thoughtful touches.
Unfortunately, a faulty lightbulb caused a power cut in my room first thing in the morning, meaning I had to get ready in complete darkness. Maintenance arrived quickly and fixed the issue within about 30 minutes, which I appreciated, but it wasn’t ideal timing. Disappointingly, only an apology was offered for the inconvenience.
Overall, a unique and comfortable hotel, but the handling of the issue could have been better.
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