Mercure Resort Sanur

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Overall Ratings & Reviews Mercure Resort Sanur

Traveloka (177)
Other sources (712)
8.6
Very Good
From 177 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Resort Sanur
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Surroundings (10)
Ambiance (10)
Bedroom (9)
Staff Friendliness (8)
Family Friendly (7)
Accessibility (6)
Bathroom (6)
Hotel Area (6)
Distance to City Center (5)
Wifi (5)
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Traveler Reviews Mercure Resort Sanur

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40
Customer reviews
I***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
The room wasn't ready, so I had to wait. Check-in was supposed to be at 3:00, but I arrived at 4:00, but the room still wasn't ready. I had to wait another 30 minutes before it was ready. The room wasn't very comfortable, with lots of worms around the room.
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PUTRI A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
All the staff are friendly and we will definitely be back later this year!
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The staff is friendly. The food is delicious. Hopefully, I can bring my kids and grandchildren to stay here someday 😍
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1 people find it helpful
C***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
If you want to enjoy the sunrise or are looking for a more quiet beach
1 people find it helpful
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Yoga S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Direct access to Sanur Beach, comfortable, cool and calm atmosphere
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
A very amazing hotel, the food is delicious, regret only staying one night here, should have stayed more than one night to enjoy the facilities.
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2 people find it helpful
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Great things: very nice location, direct beach access, staff are friendly and helpful, check-in and check-out were fast, cottage style in lush garden, spacious room, generally clean, spacious restaurant, breakfast is pretty good, reasonable room rate and thank you for upgrading our room to Executive room. For improvements: room and furniture a bit dated (renovation will be great). Appreciate the glass bottle mineral water, but we still had to buy bottled water because they were not enough (it's not really about the cost, but more about preserving the environment - consider placing water dispensers in various points to allow guests to refill their bottles... some smaller hotel have done that). Understand that the rooms are in the middle of large garden, so we had the occasional bugs crawling in.. is there anything can be done to eliminate this? I didn't ask the staff, but is there a free shuttle to nearby places like Icon Mall?
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P***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
All is good… Room was clean and comfortable… Was with a group of friends and no complaints.
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i made s. m.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Everything is good. Thank you for upgrading the room. Just a word about the tennis court, it seems to be under-maintained, as it's slippery and mossy, making it easy to slip and fall.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The location is good, and there is already a restaurant, a beach view so you can play in the hotel area comfortably.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Recommended hotel, cheap, beach access, complete facilities.. Worth it..
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H***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 32 week(s) ago
cleanliness may need to be taken care of, ants also need to be treated
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 35 week(s) ago
Loved my stay 💚 Bedding was a bit smelly though-doona and Pillows smelt like someone else's sweat. I stayed 8 nights and sheets/Bedding should have been changed in that time.
1 people find it helpful
B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
It was a pleasure to stay here
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1 people find it helpful
W***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Friendly staffs and perfect location if we want to enjoy the beach and relaxing, far from the busy road. Great place for family's holiday. That's why we love this hotel and always want to come back again and again 😍
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d***h
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 65 week(s) ago
Water shower no pressure. Toilet smelly and need to wait for splash no water. Many insects.
1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 88 week(s) ago
Close to the beach so you can chill in the afternoon and enjoy the atmosphere
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2 people find it helpful
I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 111 week(s) ago
The hotel is very quiet with a calm beach, the water is very clear. The facilities are very complete. The rooms are very nice even though the room ornaments are a little old. I will definitely come back.
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5 people find it helpful
singgih b. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 117 week(s) ago
A resort-style hotel with spacious rooms, non-stop cold air conditioning and close to the beach, it's really comfortable.
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1 people find it helpful
Joni A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 122 week(s) ago
Nice hotel, beach view behind the hotel, clean, great food, very good service.
2 people find it helpful
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