Amaris Hotel Cihampelas Bandung

Explore Amaris Hotel Cihampelas Bandung
8.3
Very Good
From 9,389 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Amaris Hotel Cihampelas Bandung
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Staff Friendliness (121)
Distance to City Center (117)
Ambiance (114)
Bedroom (114)
Bathroom (103)
Accessibility (99)
Taste (94)
Variety (89)
Surroundings (88)
Hotel Area (84)
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Traveler Reviews Amaris Hotel Cihampelas Bandung

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Customer reviews
J***s
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 2 week(s) ago
Needs to improve: Cleanliness; there were lots of small cockroaches in room 320. Breakfast: Please make breakfast open on time! And the food quality. How can you serve spoiled milk for cereal? Can you imagine kids eating and drinking that? Horrible! I stayed because there were no other options close to the event.
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Accommodation's Reply
27 Jul 2026
Dear Gentlemen/Ladies, The team at Amaris Sihampelas Bandung Hotel would like to express our deepest gratitude for taking the time to provide a positive review and feedback. It is a great honor and a source of immense appreciation for the services and facilities you have provided. Regarding your comments about the cleanliness of the hotel and the quality of the milk at breakfast, we sincerely apologize for any inconvenience caused. We will certainly improve and evaluate this for future development. We assure you that this incident will not happen again during your next stay. We apologize for any further shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to visit and experience our hotel again for another valuable stay. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Nita P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good.. Highly recommend buying tickets on the app
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Accommodation's Reply
22 Jul 2026
Dear Ms. Nita, The Amaris Sihampelas Bandung hotel team sends our warmest greetings and wishes you good health. We are deeply grateful for the time you took to write such a positive review for Amaris Sihampelas Bandung. It is a great honor and we are extremely appreciative to receive such a positive review from you regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you and your beloved family good health and prosperity. Sincerely, Ridwan Setiawan, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
Overall, it's good. The staff was actually nice, but based on my review, it's less so because I lost my wallet and tried to contact the hotel via email to confirm it, as I needed information. Unfortunately, to date, there's been no response. PS: Losing my wallet was my fault. The purpose of the email was to request assistance in reconciling it.
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Accommodation's Reply
22 Jul 2026
Dear Mr. Darius, We would like to express our deepest gratitude to all the staff at Amalishi Hamperas Hotel (Bandung). We are delighted that you stayed with us and provided such a positive review. We are very happy that you gave our service and facilities such high ratings. We apologize for the delay in responding to your question regarding the lost wallet. We apologize if your email was unintentionally marked as spam. We have replied to your email and confirmed that the wallet was not found at the hotel. We have thoroughly searched for your hotel and room. We apologize for any shortcomings in our service. Your satisfaction is always our top priority, and we will continue to strive to provide you with the best service. We sincerely hope that you and your family will return to our hotel again and enjoy another wonderful trip with our friendly and attentive service. We wish you and your family good health. Thank you very much. Sincerely, Hotel Manager, Ridwan Setiawan
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly hotel staff helped during check-in.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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F***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
There were small cockroaches in the bathroom. The blankets smelled and the sheets were dirty.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Gentlemen/Ladies, The team at Amaris Sihampelas Bandung Hotel sends you our greetings and best wishes for your well-being. We deeply appreciate you taking the time to provide us with a somewhat negative review of Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure for us to receive your feedback regarding our hotel's services and facilities. Regarding your comments about cockroaches and dirty linens, we sincerely apologize for any inconvenience caused. We will certainly evaluate this matter to improve our services in the future, and we assure you that this will not happen again during your next stay. We apologize for any further shortcomings in our service. Friendly service is our top priority, provided with a smile and humility. We invite you and your family to visit and experience our hotel again for another memorable stay. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Q***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
good place for staycation ...
1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Mr / Mrs Warm Greeting From Amaris Hotel Cihampelas Bandung Thank you for the great review of our hotel. We are glad that you enjoyed your stay at Amaris hotel Cihamapelas Bandung. Your comment is highly appreciated and we would be so happy to welcome you back to our hotel near future. hope to see you again very soon. Regards, Ridwan Setiawan Hotel Manager
A***u
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
I'm still a bit confused about the price, which I think is quite expensive, but I think the room and breakfast are still lacking.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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S***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, pleasant, and the food is also delicious.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Okay. The hotel food is delicious.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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P***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel is strategically located and close to shopping centers.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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A***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
There are cats roaming around and the TV is having problems.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Ria I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, clean rooms, clean swimming pool, lots of breakfast choices 🙂
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Accommodation's Reply
13 Jul 2026
Dear Ms. Ria, The team at Amaris Sihampelas Bandung Hotel sends our warmest greetings and wishes you good health. We are deeply grateful for the time you took to write such a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is a great honor and we are extremely appreciative to receive such a positive review from you regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and success in life. Sincerely, Ridwan Setiawan, Hotel Manager
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
Unfriendly staff. I complained over the phone about a cockroach in my room, but the call was ignored and immediately hung up. The receptionist didn't acknowledge it and immediately hung up, saying it was a technical issue, even though the technician who came to the room to check the phone line said...
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2 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, The team at Amaris Sihampelas Bandung Hotel extends its deepest respect and best wishes. We are deeply grateful for your time in providing us with a somewhat negative review of Amaris Sihampelas Bandung Hotel. It is an honor and a great pleasure for us to receive your unsatisfactory feedback regarding our hotel services and facilities. Regarding your comments about unfriendly staff and other issues, we sincerely apologize for any inconvenience caused. We will certainly investigate this matter with the responsible staff member and assure you that this incident will not recur during your next stay. We apologize for any shortcomings in our service. Friendly service is our top priority. We strive to provide our guests with a smile and humility. We invite you and your family to visit and experience our hotel again. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Affordable price for excellent service, comfortable work stay. Because we stayed during school holidays, the banging next door was incredibly noisy at 5 a.m.
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Accommodation's Reply
13 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and clean and the breakfast is delicious.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service, everything is good, great.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Panca A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I was quite surprised by this hotel. The location is really strategic, the facilities are good, there's a children's pool and restaurant, and the food is affordable. Unfortunately, the corridors are a bit dark. The room was decent, but I was surprised by the new 43-inch smart TV and excellent Daikin air conditioning. The staff were all friendly, and the breakfast was excellent for a 2-star hotel. Overall, I was satisfied and would stay here again. Awesome Amaris Cihampelas.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Mr. Pancha, The Amaris Sihampelas Bandung team sends our warmest greetings and wishes you good health. We express our deepest gratitude for taking the time to write a positive review for Amaris Sihampelas Bandung. It is a great honor and we are extremely grateful to receive your positive review regarding our hotel services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests, served with a smile and humility. We invite you and your family to experience another valuable stay at our hotel. We wish you good health and success in life. Sincerely, Ridwan Setiawan, Hotel Manager
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Close to Ciwalk so no need to take a vehicle anymore.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Aditya P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Strategic location, everything is worth the price.
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Accommodation's Reply
06 Jul 2026
Dear Mr./Ms. Aditya, the team at Amaris Hotel Cihampelas Bandung sends our warmest greetings and wishes you good health. We express our deepest gratitude for taking the time to provide a positive review and feedback for Amaris Hotel Cihampelas Bandung. It is an honor and a great pleasure to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority, served with a smile and humility. We invite you and your family to visit and experience our hotel again. We wish you good health and success in life. Sincerely, Ridwan Setiawan, Hotel Manager
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N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff was very friendly and helpful at check-in, the place was comfortable.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, The Amaris Sihampelas Bandung Hotel team respectfully wishes you good luck. We deeply appreciate you taking the time to provide a positive review and feedback for Amaris Sihampelas Bandung Hotel. It is an honor and a great privilege for us to receive your kind review regarding our hotel's services and facilities. We apologize for any shortcomings in our service. Friendly service is our top priority for all our guests. We invite you and your family to visit and experience another valuable stay at our hotel. We wish you and your family good health. Sincerely, Ridwan Setiawan, Hotel Manager
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Number of reviews per page
20
40