The hotel staff were very friendly and very helpful at check in.

The hotel staff was very friendly and very helpful at check in.

The hotel staff were very friendly and very helpful at check in.

Food for breakfast is not recommended

Stayed overnight for transit, arrived at 10 PM and was charged 200,000 by Grab... In the morning, from the hotel to the airport, I only paid 27,000... The only downside of the hotel is that there's no hot water, but the water wasn't cold, so the kids didn't get too cold when they took a bath at night... Good story

Overall, it was good. It was just stuffy and had a musty smell. Like it came from the drains, maybe. Room 507

The service is ok and free transportation to the airport.

THIS HAS COME UP AS A FIVE STAR REVIEW, ALTHOUGH I TICKED ONE STAR ON THE PAGE… DO NOT STAY HERE!!! I WAS ABLE TO EDIT MY REVIEW BUT NOT THE STARS!!! We stayed just one night between parts of a trip. And it was horrible. The description indicated 250metres from the airport. We thought we could walk there. It was about 3 kms. It was dirty. I mean really dirty. There was hair in the bed. The pillow smelt bad and now I wish I hadn’t taken the pillow slip off to look at the pillow itself!! Mould in the shower. The floor was crunchy underfoot. The wifi server had been switched off. The ‘restaurant’ was outside and we went for a look and it was so smelly we couldn’t consider eating there. We really politely explained our thoughts to the staff at the front desk and it was clear they knew it was all true. And not their fault. This might sound like an entitled person reviewing. We aren’t that way at all and understand that elevated standards can’t be applied, especially in a budget accommodation. We have lived 5 years in a poor large city in Asia, so our expectations were realistic. I would not however recommend a stay here.

The driver who picks up guests at the airport is fast-responsive and on time. Good job.

Improve the facilities and performance so that in the future Hotel Amaris will be more advanced and always successful.

Stay there and get a free shuttle ride to the airport, but then I forgot my game console and left it in the room. I called the hotel, and they sent it back to me at the airport. Really nice service.

Free drop off at the airport, no more fear of being late

Dirty bathroom, hot water doesn't work, breakfast is really bad, the restaurant is in a former Padang restaurant, only fried rice and bread are available, for that price there should be more variety, but it's really not good.

The hotel staff is friendly and the service is fast.

My parents booked in, before booking they had confirmed they would arrive on the 26th at 3 AM because their connecting flight was at 10 AM. But they were rejected because they had to arrive at 2 PM. Yes, that's the hotel's rule, but we called first before booking. In the end, we paid for another room and ended up missing our flight because our parents were still being held at the reception. They apologized for the check-in issue. So, the plane tickets were forfeited. How could parents not understand about hotel check-ins? That's why we booked through the app so they could just sleep. Thank you for the service.

Besides being close to the airport, the hotel service is very friendly, plus the free shuttle transportation facility to the airport makes this hotel a priority for my next trip.

Suitable for those who want to transit close to the airport

Close to the airport, there is free delivery to Soekarno-Hatta airport, the staff are friendly, but the food is lacking.

Good vibes and staff friendly

Very good, varied and delicious food.