Overall Ratings & Reviews Harris Suites FX Sudirman

Dear Mr. Hario A. P. W. Thank you for choosing Hotel harris suites fx sudirman as your place to stay. We are very pleased to know that you felt comfortable during your stay with us. Our strategic location in the city center, as well as its proximity to Gelora Bung Karno (GBK) and easy access to the MRT station are indeed some of the advantages we offer to provide convenience and comfort for our guests. We hope to welcome you back again in the next opportunity, and provide an even more enjoyable stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager.

Dear Mrs. Shelia, Thank you for choosing and staying with us at the Harris Suites fx Sudirman Hotel. We are very pleased to know that you felt comfortable and at ease during your stay. Our strategic location is indeed one of our advantages, especially for guests who enjoy culinary tours at night, as there are many dining options around the hotel area. We really appreciate your time and review. Positive feedback like this motivates our entire team to continue providing the best service for our guests. We hope to welcome you back in the near future for an even more enjoyable stay. HARRISly Yours, Harum Hendra WINATA. General Manager

Dear Mr. Alexander Y. A, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your pleasant experience. We are very pleased to know that you and your wife were satisfied with the room you received, especially room number 4709 with a direct view of the Gelora Bung Karno area and the SCBD office. It is our pride to be able to provide a memorable stay experience that meets your expectations. We hope to welcome you and your family back in the near future, with services that we always improve for the comfort of our guests. HARRISly Yours, Harum Hendra WINATA. General Manager

Dear Mr. Danang, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to leave us a positive review. We are delighted to learn that you found our hotel suitable for both leisure and business trips. Our strategic location in the city center, coupled with the comfort of our facilities and the service of our team, is designed to meet the needs of various types of guests, whether for relaxation or professional purposes. Your review motivates us to continue providing the best service to ensure every guest has a pleasant and memorable stay. We look forward to welcoming you back on your next visit. HARRISly Yours, Harum Hendra WINATA, General Manager

Dear Mrs. Siti D. D, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for sharing such a positive experience with us. We are very pleased to know that you were amazed by the view from your room and satisfied with the service we provided. The view of Jakarta, especially from our upper floor rooms, is indeed one of the main attractions that often leave a lasting impression on our guests. We also greatly appreciate your appreciation for our team's responsiveness in fulfilling special requests regarding rooms. Guest satisfaction and comfort are our top priorities, and we always strive to fulfill every guest request as long as it is still available. Hearing that you felt well served is a joy for our entire team. Your review motivates us to continue to maintain and improve the standards of service and the quality of the facilities we provide. We look forward to welcoming you back in the future and providing an equally special stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for taking the time to share this brief but meaningful review with us. We are delighted to learn that you enjoyed a refreshing stay at our hotel, especially with its stunning city views. The views of Jakarta from our high-floor rooms are a popular choice for our guests, especially as a way to relax and unwind after a long day. Your satisfaction and comfort during your stay at our hotel are our top priorities. Reviews like these inspire our entire team to continuously improve our service quality and provide a warm atmosphere and a memorable stay. We look forward to welcoming you back soon and providing an even more enjoyable experience on your next visit. HARRISly Yours, Harum Hendra WINATA, General Manager

Dear Mr. Benny P.W, Thank you for choosing Harris Suites fx Sudirman as your accommodation during your stay in Jakarta, and for taking the time to share your very positive review of your stay with us. We are very pleased to know that you were satisfied with the friendliness of our staff and the variety and taste of our breakfast. The hospitality and sincere service from the entire team is our commitment to creating a warm and comfortable atmosphere for every guest. Likewise, with our breakfast menu choices, we always strive to provide a variety of choices that are not only delicious, but also meet the various preferences of our guests, so that every morning starts with a pleasant experience. Your review motivates us to continue improving the quality of the services and facilities we offer. We greatly appreciate your trust, and look forward to welcoming you back in the future with even better and more memorable service. HARRISly Yours, Harum Hendra WINATA. General Manager

Dear Mrs. Yuni H, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for taking the time to share a positive review about your experience with us. We are very pleased to know that you were satisfied with our service and the comfort of your room. Good service and comfortable rooms are indeed our top priorities in creating a pleasant stay for all guests. We also greatly appreciate your appreciation of the view from your room. Our location in the heart of Jakarta, and the high floor of the room that provides a stunning view of the city, is indeed one of the advantages that many guests appreciate. Your review motivates us to continue to maintain and improve the standards of service and the quality of facilities to provide the best experience to every guest who comes. We are very much looking forward to welcoming you back in the future to provide an equally memorable stay. HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, Thank you for staying with us once again at Hotel Harris Suites FX Sudirman, and for sharing your kind words. We are truly delighted to welcome you back and even more pleased to know that your return visit was a pleasant experience. It is always a great honor for us when our guests choose to stay with us again, as it reflects the trust and satisfaction gained from previous visits. Your appreciation means a great deal to our entire team. At Harris FX Sudirman, we are committed to consistently delivering warm hospitality, comfortable accommodations, and convenient service to ensure each and every stay is memorable and enjoyable. Thank you once again for your continued support. We look forward to welcoming you back again in the near future and providing you with another exceptional stay. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Ilham D, Thank you for choosing to stay with us at the Harris Suites FX Sudirman Hotel and for taking the time to share this valuable review. We are very pleased to know that you were satisfied with your stay at our hotel, especially regarding the comfort of the spacious room and the stunning city lights view. We understand that you previously requested a room on the 43rd floor, and although we placed you on the 45th floor, we hope the view from that height still provides a pleasant and memorable experience. We are also pleased to hear that our WiFi connection supports your activities, including for professional needs such as Zoom Meetings. We continuously strive to maintain the quality of the internet network so that our guests can feel comfortable working or relaxing during their stay. Furthermore, we are pleased to know that the hotel's strategic location, close to MRT access and the Senayan area, makes it easy for you to get around during your stay in Jakarta. Once again, we thank you for this positive review. Your input is very important for us to continue providing the best service. We look forward to your next visit to Harris Suites FX Sudirman, with an even more enjoyable experience. HARRISly Yours, Harum Hendra WINATA. General Manager

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to know that you enjoyed the beautiful city lights view from our room and felt comfortable with the size of your Bright Room. The night view from our hotel is indeed one of the main attractions, and we are pleased to have provided you with a pleasant stay. We also appreciate your appreciation for the friendliness of our team. Providing friendly and professional service is our top priority to ensure every guest feels welcome and comfortable during their stay. Regarding your feedback regarding children's facilities, particularly regarding the discontinuation of the clubhouse area, we thank you for this constructive suggestion. We understand the importance of supporting facilities for families with children, and we will consider this feedback as part of our future evaluation and development of our facilities to provide a more complete stay experience for all guests. Once again, we thank you for your review and trust. We look forward to welcoming you and your family back in the future with even better service. HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation, and for taking the time to share this positive review. We are delighted to know that you are satisfied with the service from our team. The friendliness and professionalism of our staff are our top priorities in providing a memorable stay for every guest. Feedback like this is a great motivation for our entire team to continue providing the best service. We are also grateful that our hotel's location in the city center provides comfort and easy access for you during your stay. Our strategic location, directly connected to shopping centers and close to public transportation such as the MRT, makes Harris Suites FX Sudirman an ideal choice for both business and leisure purposes. Once again, we thank you for your appreciation. We look forward to welcoming you back in the future with even better service. HARRISly Yours, Harum Hendra WINATA. General Manager.

Dear Mr. Roni R, Thank you for staying with us at HARRIS Suites FX Sudirman and for taking the time to share your valuable feedback. We are delighted to hear that you had an enjoyable stay and that you appreciated the cleanliness of your room as well as the stunning view of Jakarta’s city lights. It’s always a pleasure to know that our guests are able to relax and take in the vibrant energy of the city from the comfort of their room. We also sincerely appreciate your constructive comments regarding the absence of a bathtub in the Unique Room. Your feedback has been noted, and we will certainly take it into consideration as we continue to evaluate ways to enhance our guest experience and room offerings. Regarding the breakfast selection, we understand your expectation for greater variety, especially given the price point and our 4-star status. While we are glad you found the quality and service to be satisfying, your suggestion is important to us and will be shared with our culinary team for further improvement. Once again, thank you for your honest review and recommendation. We hope to have the pleasure of welcoming you back in the near future with an even more refined experience. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mrs. Renny D. S, Thank you for choosing to stay with us and for taking the time to share your valuable experience. We are very pleased to know that you are satisfied with the room you occupied, especially since the view was according to your request. Your comment that "the best view-nya juara" is truly a very meaningful appreciation for us. We also greatly appreciate your compliments regarding the comfort of the room and the friendliness of all our staff. Providing the best service and ensuring the comfort of every guest is our top priority, and knowing that we have succeeded in meeting your expectations is certainly a great motivation for the entire harris suites fx sudirman team to continue to improve the quality of our services. We look forward to welcoming you back in the near future with the same service, or even better. If there is anything we can help you with to prepare for your next visit, please do not hesitate to contact us anytime. Once again, thank you for your trust and see you again at Hotel harris suites fx sudirman. HARRISly Yours, Harum Hendra WINATA. General Manager

Dear Mr. Hari N, Thank you for choosing Harris Suites FX Sudirman as your accommodation choice, and we greatly appreciate your time to provide us with a review and constructive feedback. We deeply regret and apologize for the inconvenience you experienced regarding the delayed check-in process. We fully understand that after traveling, especially with children, the need to quickly rest in the room is very important. A situation where children are tired and cranky is certainly not an experience we want our guests to experience. Regarding the delay in the check-in process caused by the previous guest checking out late, we realize that this can directly impact the comfort of subsequent guests. Your feedback is very valuable and will be taken seriously by our operations team. We will further tighten internal coordination to ensure that the check-out process can take place on time, so that the room is ready according to the next guest's check-in schedule. Furthermore, we also noted your suggestion regarding providing compensation or complimentary for guests who experienced late check-ins due to this. We will forward this feedback to management for consideration as part of our future service quality improvements. Once again, we apologize for any inconvenience caused and thank you for your understanding and constructive feedback. We look forward to welcoming you and your family back again in the future for a much better and smoother stay. HARRISly Yours, Harum Hendra WINATA, General Manager.

Cheers, Thank you for taking the time to share your review of your stay with us. We greatly appreciate any feedback, whether in the form of praise or criticism, as it greatly helps us to improve the quality of our services and facilities. We are very sorry to hear that the room you occupied did not meet your expectations, especially regarding the condition of the windows and inadequate lighting. We also understand that the difference between the room photos on the booking platform and the actual conditions can be disappointing, and for that we express our deepest apologies. We will immediately follow up on your feedback with the relevant team to conduct an evaluation, especially in terms of presenting information and room visuals to be more transparent and in accordance with reality. In addition, we will also review the room assignment procedure so that guests get a better and more satisfying stay experience. Once again, we apologize for the inconvenience caused. We hope to be given the opportunity in the future to welcome you back and provide a better stay experience that meets your expectations. HARRISly Yours, Harum Hendra WINATA. General Manager.

Cheers, Thank you for taking the time to share your experience during your stay with us. We sincerely apologize for the inconvenience you experienced regarding your request for a high floor room, the view that was not as expected, and your placement in a smoking room even though you brought your child. We greatly appreciate any feedback from our guests, as it helps us to continuously improve the quality of our services and facilities. Regarding the request for a high floor and view towards Semanggi, we ask for your understanding that room placement is highly dependent on availability upon check-in. However, we recognize the importance of meeting guest preferences, especially for the comfort of families with children, and we should have paid more attention to requests for non-smoking rooms. We will ensure that our team is more thorough and responsive to special requests in the future, so that similar incidents do not happen again. Once again, we apologize for this unpleasant experience. We look forward to welcoming you back again in the future, and providing a much better stay experience that meets your expectations. HARRISly Yours, Harum Hendra WINATA. General Manager

Cheers, Warm greetings from HARRIS Suites FX Sudirman! Thank you for staying with us and for sharing your kind feedback. We are delighted to know that you found your stay to be a good value and that the overall experience met your expectations. Providing our guests with a comfortable and memorable stay is our top priority, and it is truly rewarding to hear that our efforts made a positive impression on you. We sincerely appreciate your support and look forward to welcoming you back on your next visit to Jakarta. HARRISly Yours, Harum Hendra WINATA General Manager

Cheers, Thank you very much for taking the time to share your experience with us. We are truly pleased to hear that you had an enjoyable stay and that you appreciated the beautiful view from your room. It is also wonderful to know that our location was convenient for you, particularly in terms of the ease of access from the airport. We are also glad to learn that you found the variety of food options nearby to be satisfying, and that our transportation services, including the availability of taxis, met your expectations. At HARRIS Suites FX Sudirman, we always strive to provide a comfortable and convenient stay for all our guests, and your positive feedback is a great encouragement to our team. Once again, thank you for choosing to stay with us. We truly value your support and hope to welcome you back on your next visit to Jakarta. HARRISly Yours, Harum Hendra WINATA General Manager