Lombok Plaza Hotel & Convention

Explore Lombok Plaza Hotel & Convention
8.5
Very Good
From 4,262 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about Lombok Plaza Hotel & Convention
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Distance to City Center (69)
Staff Friendliness (61)
Ambiance (60)
Bedroom (59)
Room Space (51)
Accessibility (49)
Family Friendly (49)
Bathroom (49)
Hotel Area (47)
Taste (42)
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Traveler Reviews Lombok Plaza Hotel & Convention

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40
Customer reviews
Sucihati M.
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10.0
/10
Reviewed 1 week(s) ago
Comfortable, complete, in the city center
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Accommodation's Reply
19 Dec 2025
Thank you for your valuable feedback, Mr. Suchart. We hope to see you again. Sincerely, Lopi, General Manager.
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Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Easy to reach location in the center of Mataram city, breakfast menu has many variations & is delicious
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Accommodation's Reply
17 Dec 2025
Dear Valued Customer, Thank you very much for your wonderful review and photos. We sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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A***n
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9.7
/10
Reviewed 2 week(s) ago
I've stayed here dozens of times over the past 10 years, and the service is still excellent. There's something different about the room, though: new walls (?)
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Accommodation's Reply
15 Dec 2025
Dear Sir/Madam, Thank you very much for your review, and we sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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PTGAEAdvanEnergi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
05 Dec 2025
Dear Customer, Thank you very much for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very cool, complete room facilities
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Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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K***a
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Leisure
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9.7
/10
Reviewed 4 week(s) ago
I have stayed at this hotel several times. The price is affordable, the facilities are complete, and the staff are friendly.
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Accommodation's Reply
06 Dec 2025
Dear Customer, Thank you very much for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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A***g
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Everything is okay, just the faucet on the sink is a bit wobbly and there are stains on the duvet cover.
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Accommodation's Reply
06 Dec 2025
Dear Valued Guest, Thank you for your valuable feedback. Please let us know so that we can address the issue immediately. We look forward to welcoming you back again. Best regards, Rofi, General Manager
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Ario W.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A comfortable hotel, strategically located in downtown Mataram, clean rooms, friendly and prompt staff service, easy access to Lombok cuisine nearby, and quite complete hotel facilities. A few nights at Lombok Plaza left a very positive impression. 👍
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Accommodation's Reply
06 Dec 2025
Dear Mr. Ario, Thank you very much for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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MANISHA I.
icon-Business
Business
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9.1
/10
Reviewed 5 week(s) ago
Location in the city center, close to everywhere, varied and delicious food, spacious and clean rooms.
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Accommodation's Reply
25 Nov 2025
Dear Ms. Manisha, Thank you for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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RETNA W.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly... the room is clean. It is cleaned every day by the housekeeping. I really enjoyed staying at Lombok Plaza.
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Accommodation's Reply
29 Nov 2025
Dear Ms. Retna, Warmest regards, Laombok Plaza Hotel. Thank you very much for your review and we hope to welcome you back again. Best regards, Rofi, General Manager
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Benny H. P. I.
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9.4
/10
Reviewed 5 week(s) ago
Nice and comfortable. I'll definitely come back next time.
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Accommodation's Reply
21 Nov 2025
Dear Mr. Benny, Warmest regards, Lombok Plaza Hotel Thank you for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I am always satisfied staying here, I stay for business trips, the location is in the city center, the food is really delicious, the service is great, very satisfied
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Accommodation's Reply
18 Nov 2025
Dear Sir, Thank you for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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Siti R.
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Leisure
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8.2
/10
Reviewed 6 week(s) ago
Nice place, comfortable, and it's in the middle of the city.
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Accommodation's Reply
17 Nov 2025
Dear Siti, Thank you very much for your review and we look forward to welcoming you back again. Best regards, Rofi, General Manager
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P***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
There are spa facilities, but no therapists are available for reservations. The bathrooms have poor water flow, often flooding during showers. Breakfast is limited in variety.
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2 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Ladies/Gentlemen, Thank you very much for your wonderful review. We will take this into consideration in the future and hope to welcome you back again. Best regards, Rofi, General Manager
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Great service, delicious breakfast menu...but please change the pillowcases...they are no longer white and don't smell good
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Accommodation's Reply
17 Nov 2025
Dear Customer, Thank you very much for your review and continued support. We look forward to welcoming you back. Best regards, Rofi, General Manager
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p***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
We checked in late because we were out for lunch. We got a room, but it turned out to be occupied by someone else due to a miscommunication between the staff. As a result, we were upgraded to a more impressive room because the rooms in the same class were already full. Thank you so much...🙏
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Accommodation's Reply
17 Nov 2025
Dear Customer, Thank you very much for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The service is very good, the hotel is clean, the distance to the city center is also very fast
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Accommodation's Reply
18 Nov 2025
Dear customer, Thank you very much for your review. We sincerely hope to welcome you back on your next visit. Best regards, Rofi, General Manager
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Devita A. k.
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
big room for a standard room, good restaurant, quite a lot of variety
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Accommodation's Reply
18 Nov 2025
Dear Ms. Devita, Thank you for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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Leonardhy A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel's strategic location in the city center makes it easy to go wherever we want to go.
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Accommodation's Reply
18 Nov 2025
Dear Mr. Leonardi, Best regards from Lombokplazahotel. Thank you very much for your review and we hope to welcome you back again. Best regards, Rofi, General Manager
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Jazilah N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff is nice and friendly, and the breakfast is also really good. There's a pearl seller in front of the hotel, which is a bit pricey, but worth a try. The room is also comfortable. It's a shame I didn't get a chance to try the pool, but hopefully I'll have another chance next time, hehehe.
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Accommodation's Reply
03 Nov 2025
Dear Mr. Jazilah, Thank you very much for your review and we look forward to welcoming you back. Best regards, Rofi, General Manager
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Number of reviews per page
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