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So far, this is the most comfortable and delicious hotel. I will definitely keep coming back here. The food is varied and delicious. The rooms are comfortable, but it's difficult to get the air conditioning working.

A hotel with a strategic location, connected to a busy mall, plus a ballroom that has high occupancy... Potential to grow or maintain better performance.

The hotel staff was very friendly, the restrooms were clean, and the room was also clean. The location is strategically close to the mall. Overall, it was a comfortable stay, but I checked in on a weekend, so the elevator queue was quite long. But, it was still safe.

Fast check in..all staff are friendly..all good for Harris Hotel..please maintain it.

Very attractive, nice room, quite spacious, has a sofa, nice bathroom with hot water. Close to the city center, the hotel is attached to a mall, it was a pleasure to stay here.

I had a great experience staying at this hotel located conveniently inside the mall. The rooms were clean, modern, and very comfortable, offering a relaxing atmosphere after a long day. One of the best parts was the easy access to shops, restaurants, and entertainment everything was just a few steps away, which made the stay incredibly convenient.

Access was difficult, check-in was slow. Luckily, the room was comfortable and the food was good enough to keep me from being too disappointed.

Easy access, not far from the Pasir Koja toll gate, integrated with a mall which makes it easy to find food and friendly security and housekeeping staff.

Friendly staff. Rooms offer views of Bandung city.

Close to my parents' house and connected to the mall

The hotel is clean, the service is friendly, basically this is a pleasant hotel because there is a mall next to it and they have bolsters which are rarely found in other hotels.

Great experience, will definitely stay here again with friends.

The hotel is nice, comfortable, and clean. You can just do somersaults to go to the mall. The atmosphere is so nostalgic, I want to go back and have a staycation there again.

the hotel is nice. the location’s great and the place is clean. But I was quite disappointed with the check-in experience. I specifically booked a room with one king bed, and it was clearly stated in my booking. When I arrived, the staff told me that the room type I booked was fully booked, even though it still showed as available on the app. They gave me only two options: upgrade to a suite by paying an extra 1.5 million IDR, or take a twin bed room instead. I was really disappointed because I expected a complimentary upgrade since it wasn’t my fault, not to pay extra. The only “compensation” I got was a welcome drink, which I think is something every guest already gets. Hopefully next time, the hotel can manage the room availability more accurately so guests don’t have to deal with this kind of issue.

It was a very pleasant experience. Check-in was friendly and welcoming. There was a refreshing welcome drink. The room was clean and comfortable, and the air conditioning was cool enough. Breakfast was also very enjoyable, with a variety of dishes available and easy on the palate. Overall, it was a pleasant stay.

Stayed overnight during a work event. Close to the mall. Swimming pool. Very comfortable room. Ample parking.

Reyna friendly staff and helpful, good job

The hotel staff is friendly, the facilities are complete, and the access is easy due to its strategic location.

Nice hotel, very comfortable. Ms. Reyna is also nice and friendly. I was very satisfied with my stay here.