Amaroossa Royal Hotel Bogor

Explore Amaroossa Royal Hotel Bogor
8.4
Very Good
From 7,365 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Amaroossa Royal Hotel Bogor
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Distance to City Center (164)
Bedroom (150)
Staff Friendliness (140)
Accessibility (133)
Ambiance (130)
Bathroom (121)
Room Space (115)
Taste (114)
Surroundings (106)
Hotel Area (106)
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Traveler Reviews Amaroossa Royal Hotel Bogor

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Customer reviews
G***m
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Transit
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9.1
/10
Reviewed 1 week(s) ago
Reasonable price, lacks smart TV.
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1 people find it helpful
M***h
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
It was fun, nice. We'd love to stay there again, 9/10 overall.
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Accommodation's Reply
01 Oct 2026
Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Amarusa Royal Bogor. We greatly appreciate your feedback about our hotel and we hope to welcome you back for your next stay.
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K***a
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9.4
/10
Reviewed 2 week(s) ago
Although the hotel is old, it's well-maintained. It's close to Surya Kencana and Botani.
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Accommodation's Reply
17 Sep 2026
Thank you for sharing your experience at Amarusa Royal Bogor. We are delighted to hear that you found our hotel to be well-maintained and appreciated our convenient location near Surya Kenjana and Botanic Square. We hope to welcome you back on your next visit.
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A***a
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
Cool, the hotel is really great.
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Accommodation's Reply
17 Sep 2026
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Amarusa Royal Bogor. We hope to welcome you back again for another memorable experience.
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joni m.
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10.0
/10
Reviewed 3 week(s) ago
The online service is satisfactory
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Accommodation's Reply
17 Sep 2026
Thank you for taking the time to write a review. We are pleased to know that our online service provided a pleasant experience. We hope to welcome you back to Amarusa Royal Bogor Hotel on your next visit.
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F***i
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9.4
/10
Reviewed 4 week(s) ago
Quite good with strategic location.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed our excellent location. We hope to welcome you back to Amaroossa Royal Bogor again. Sincerely, Amaroossa Royal Bogor
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J***e
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
Overall it's good, just that some of the facilities in the room need more attention.
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Accommodation's Reply
07 Sep 2026
Dear Mr./Ms. J*e, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. This is a very significant issue, and we will take immediate action to resolve it and ensure it does not happen again. Your feedback is invaluable in helping us improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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Verified Traveler
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
The service, cleanliness, and service were excellent. A slight inconvenience was the limited parking space. However, valet parking was provided elsewhere by the hotel staff. However, this made it a bit inconvenient and a bit of a hassle if you wanted to get in and out by car.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Mr./Ms. G*t, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay, particularly the limited parking. This is a very significant issue, and we will take immediate action to resolve it and ensure it does not occur again. Your feedback is invaluable in helping us improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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N***o
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Leisure
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9.0
/10
Reviewed 5 week(s) ago
Got a room on the 11th floor. The room smelled of cigarettes, some of the AC didn't work, and a lot of the furniture was broken too. Then I asked to move rooms and was given one on the 3rd floor. It was better, because the AC was cold. There are 2 guest elevators, but one was broken. The elevator was also very slow, so going up and down was quite a long wait. But I liked the swimming pool area.
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1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear Mr./Ms. N*o, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. This is a very significant issue, and we will take immediate action to resolve it and ensure it does not happen again. Your feedback is invaluable in helping us improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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imas r.
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9.7
/10
Reviewed 5 week(s) ago
My experience staying overnight at the Amarossa Hotel. It's conveniently located in downtown Bogor, making it easy to get everywhere we wanted. The service was great, and the staff were friendly. I found the breakfast a bit lacking in flavor, but overall, everything was good, and I recommend staying here with my beloved family.
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Accommodation's Reply
02 Sep 2026
Dear Mr. Imas R, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. This is a very significant issue, and we will take immediate action to resolve it and ensure it does not happen again. Your feedback is very valuable to us, as we will use it to improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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N***a
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Leisure
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7.6
/10
Reviewed 6 week(s) ago
The hotel is old-fashioned, dingy, dirty, and smelly. It's not worth the price. The swimming pool is slippery.
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Accommodation's Reply
02 Sep 2026
Dear Ms./Mrs. N*a, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. This is a very significant issue, and we will take immediate action to resolve it and ensure it does not happen again. Your feedback is extremely important to us, as we use it to evaluate and improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back again for an even better stay. Sincerely, Amarusa Hotel Bogor
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r***y
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5.7
/10
Reviewed 7 week(s) ago
There are many drawbacks for the price of around 800. 1. Check-in had to wait 1 hour, even though I arrived at 3:30. 2. Dirty room, dirty carpet, many furniture that is no longer suitable for a hotel at this price. 3. Hot water did not work when taking a shower at 10 am. 4. Breakfast had a waiting list, and the food taste was below average. 5. One elevator was broken, so it was quite a queue. 6. The room is not soundproof, noise from the next room is quite audible. 7. The lobby and breakfast area are hot, lack of air conditioning. 8. The swimming pool area is not well maintained. Plus: The security guard is friendly. Stay here once, not again if there is no change.
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2 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear Ms./Mrs. R*y, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. This is a matter of serious concern, and we will take immediate action to resolve it and ensure it does not happen again. Your feedback is very important to us as it helps us improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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M***d
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Business
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8.8
/10
Reviewed 8 week(s) ago
For a hotel that's over 10 years old, maintenance is definitely in order. The carpets and rugs in the rooms and throughout the area are extremely shabby and haven't been cleaned, making them incredibly dusty. The restaurant is in dire need of more space; this is the first time we've had to queue for breakfast due to limited seating, which is incredibly uncomfortable. The rooftop area is also in dire need of a facelift. While the service is good, the conditions we mentioned above are simply not suitable for a four-star hotel.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. M*d, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. This is a very important issue and we will take immediate action to resolve it and ensure it does not happen again. Your feedback is invaluable in helping us improve the quality of our facilities and services in the future. We hope to have the opportunity to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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M***n
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8.7
/10
Reviewed 8 week(s) ago
The elevator was broken while I was staying, so I had to use the freight elevator, which was a long wait.
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Accommodation's Reply
11 Aug 2026
Dear Mr./Ms. M*, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay. We have forwarded your feedback to the relevant team for evaluation and future improvements to the elevator. This is a very significant issue, and we will take immediate action to resolve it and ensure it does not recur. Your feedback is very important to us, as we will use it to evaluate and improve the quality of our facilities and services in the future. We sincerely hope to welcome you back for an even better stay. Sincerely, Amarusa Hotel Bogor
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U***a
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Staycation
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9.1
/10
Reviewed 8 week(s) ago
Overall good, near botanical garden. Cozy room!
1 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear Ms./Mrs. U*a, Thank you for your positive review. We are delighted to hear that you had a memorable experience, and we will continue to strive to improve our services. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, Amarusa Hotel Bogor
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SRI W.
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10.0
/10
Reviewed 9 week(s) ago
It's really good for this price, spacious rooms, delicious food and friendly staff.
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Accommodation's Reply
26 Aug 2026
Dear Mrs. W, Thank you for your positive review. We are delighted to hear that you had a wonderful experience, and we will continue to strive to improve our services. We look forward to welcoming you back again in the future to create even more memorable experiences. Sincerely, Amarusa Hotel Bogor
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Try D. P.
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9.4
/10
Reviewed 9 week(s) ago
The clean room is clean and luxurious.
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Accommodation's Reply
26 Aug 2026
Dear Mrs. Try D. P, Thank you for your positive review. We are delighted to hear that you had a memorable experience, and we will continue to strive to improve our services. We hope to welcome you back again in the future to create even more memorable experiences. Sincerely, Amarusa Hotel Bogor
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R***i
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Staycation
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8.7
/10
Reviewed 10 week(s) ago
For some reason, the "luxury" feel is starting to fade. The lobby is hot. I tried breakfast, and the spaghetti aglio olio was hard and dry. It had a slightly unpleasant odor. Overall, it's pretty okay. But I hope the maintenance, etc., and the ambiance are upgraded.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your stay experience. We apologize if your stay did not meet your expectations. We have forwarded your feedback to the relevant team for evaluation and improvement. We are committed to continuously improving our facilities and the quality of our service to provide a more comfortable stay on every visit. Sincerely, Amarusa Royal Hotel Bogor
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Roy K. D.
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
Thank you for a comfortable staycation at Amarosa
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1 people find it helpful
Accommodation's Reply
24 Jul 2026
Dear Mr. Roy Two D., Thank you for choosing Amarusa Royal Hotel Bogor as your accommodation. We are delighted that you felt comfortable throughout your stay. Your satisfaction motivates all our staff to continue striving to provide the best service and experience. We hope to welcome you back to Amarusa Royal Hotel Bogor again. Sincerely, Amarusa Royal Hotel Bogor
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Y***a
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9.4
/10
Reviewed 11 week(s) ago
Some details need cleaning, even replacing, like the hallway carpet. Otherwise, it's in excellent condition.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for choosing Amarusa Royal Hotel Bogor and for taking the time to write a review. We appreciate your feedback regarding the condition of the carpet in the hallways. The hotel is undertaking gradual maintenance and improvements to its facilities, including regular carpet cleaning and vacuuming to maintain cleanliness and comfort. Thank you for your compliments. We look forward to welcoming you back for an even better experience next time. Sincerely, Amarusa Royal Hotel Bogor
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Number of reviews per page
20
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