Overall Ratings & Reviews Winstar Hotel

Traveloka (2,476)
Other sources (2)
7.9
Pleasant
From 2,476 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.7

Location

8.0

Service and Facilites

7.9

People often mention about Winstar Hotel
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Staff Friendliness (43)
Ambiance (43)
Bedroom (42)
Distance to City Center (37)
Bathroom (29)
Wifi (28)
Room Space (27)
Check-in/out Time (26)
Surroundings (24)
Accessibility (20)
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Traveler Reviews Winstar Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Always a favorite because it's close to everywhere, if you want GoFood food it's also close, recommended
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2 people find it helpful
Puji L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very good, good service
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Tedy C. M.
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The room is clean, the toilet and other facilities are complete.
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Jonio S.
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
Suggestion, because we pay per day, things like towels, toothpaste, etc. should also be filled every day, especially for those staying more than 1 day.
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1 people find it helpful
o***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is nice, the rooms are spacious, the service is also good, but please clean the toilets more.
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1 people find it helpful
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The breakfast here is delicious, but some of the facilities do need improvement, such as the shower not working and the mattress starting to sag in the middle. If I may make a suggestion, it would be nice to add some air freshener to help eliminate the smell of cigarette smoke from previous customers. Thanks.
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1 people find it helpful
Bhactiar S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Yes, it's not bad for a hotel costing 200 thousand.
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
The check-in service was very slow. We waited almost an hour just to check in.
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very good, I love it here.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Centrally located in Pekanbaru. Easy access. Friendly service. Reasonable prices considering the room conditions. Unfortunately, I haven't tried the restaurant yet due to Ramadan.
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Abdi O. R.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is clean and comfortable. Mr. Fahri, thanks for the info.
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F***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
With affordable prices, the service is good
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D***o
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Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
It's definitely worth staying here. Ambience/Facilities: Comfortable, fast Wi-Fi, clean room, soft mattress, water heater, cool AC, and hot water. Staff Assistance: The staff is very friendly, and upon check-in, you're given the option to deposit or leave your ID card. Price: Quite affordable.
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D***o
icon-Staycation
Staycation
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8.2
/10
Reviewed 8 week(s) ago
Very friendly staff, clean rooms, fast Wi-Fi, wish all rooms had Android TV
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D***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Very friendly staff, clean rooms, fast wifi, wish all rooms had Android TV
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E***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel is comfortable, clean, and affordable. The pre-dawn meal was also delicious. Hopefully, the service will improve and the menu will be more varied in the future.
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R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The hotel staff was friendly, but the room smelled of cigarettes, making it uncomfortable for non-smokers.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
A nice hotel right in Pekanbaru City. A budget hotel with a large room. All in all, not a bad hotel.
1 people find it helpful
R***T
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The AC is not cold enough and there is no towel hanger in the bathroom.
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Quite recommended, the atmosphere is quite comfortable, not noisy
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